TD Bank Review 2025
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At a glance
Overview
TD Bank bills itself as “America’s Most Convenient Bank” because many of its branches are open for extended hours, seven days a week — as well as some holidays. It also offers customers access to approximately 2,600 ATMs, though that’s low compared to many other large brick-and-mortar banks. Moreover, those seeking deposit accounts that pay competitive rates and charge lower fees may need to look elsewhere.
Highlights:
24/7 Customer Service Digital Leader Large Branch NetworkHighlights:
CDs
Checking
Savings
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
These are sponsored offers rated highly by us for competitive rates, fees, and minimums.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate Savings rating = 4.4/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate CD rating = 4.9/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate CD rating = 4.3/5
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
Offers featured here have been sponsored which impacts how, where, and in what order the products appear. Not all offers are displayed on this page.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.
APY, or annual percentage yield, is the yearly return on a bank or investment account.
Overall
TD Bank is best for customers who prioritize branch access. Beyond that, TD Bank offers a wide array of deposit accounts that will fit different needs, but those accounts generally come riddled with fees and low yields. Especially if you’re outside of TD Bank’s physical footprint, you’re better off shopping around.
Pros
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Branches offer extended lobby hours and weekend availability.
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Customers have access to a robust set of digital banking features, including Zelle, remote check deposit and online bill pay.
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A lost debit card can be replaced and picked up curbside the day you report it to the bank, or the next day.
Cons
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TD Bank tends to offer nominal yields; much higher APYs on savings accounts and certificates of deposit (CDs) can be found elsewhere.
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To avoid monthly fees, customers need to meet minimum requirements for most checking and savings accounts.
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The fee-free ATM network is relatively small, and there is a $3 fee for using a non-TD Bank ATM.
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Overdraft fee is $35 per transaction and can be charged up to three times a day.
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TD Bank banking products
TD Bank Simple Savings account
Pros
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No minimum deposit is needed to open an account.
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You can link another TD account to automatically transfer money from your savings in case you overdraw your account.
Cons
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The Simple Savings account earns a near rock-bottom rate.
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There’s a monthly fee, though it may be relatively easy to waive for some customers.
TD Bank certificates of deposit
Pros
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A minimum deposit of just $250 is needed to open a CD.
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Customers have access to a variety of terms up to five years.
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TD Bank also offers flexible CDs that permit withdrawals in certain instances.
Cons
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Yields are below average for most CDs.
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You must qualify for a relationship APY before you’ll see a competitive yield on a TD CD.
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CDs are only available in the states where the bank maintains branches.
TD Bank Complete Checking account
Pros
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Instant ATM/debit card replacement if your card is damaged or lost.
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There is no monthly maintenance fee for students and adults ages 17-23 with the Complete Checking account.
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Customers can get a 25% discount on TD Bank home equity with TD Complete Checking.
Cons
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Compared with other banks, the monthly fee is hefty if you can’t waive it.
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Overdraft fees can add up quickly at $35 per transaction, up to three times a day, which is a much larger fee than other banks charge.
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TD Bank’s ATM network is smaller compared to other large banks, and there’s a fee for using out-of-network ATMs.
Bank fees
| Fee | Charged? |
|---|---|
| Overdraft fee | $35* |
| Non-sufficient funds fee | $0 |
| Monthly maintenance fee | $0 – $25 |
| Out-of-network ATM fee | $3 |
| Excessive transaction fee | $3 |
*Fee may be charged three times a day.
Customer experience
Customer support
24/7 support. A live customer service representative is available by phone 24 hours a day, seven days a week. TD Bank also offers voice-recognition technology to validate customers’ identity when speaking with a customer service representative by phone. The service is free, but enrollment is required.
High customer satisfaction. TD Bank consistently received high customer satisfaction scores in the regions where it was studied, according to J.D. Power’s 2024 U.S. Retail Banking Satisfaction Study.
Physical presence. TD Bank has more than 1,100 branches across 16 states. And if your definition of convenience includes longer branch hours, TD Bank may serve you well. The branches tend to stay open late, and many are also open on Saturdays and Sundays.
Digital experience
Highly rated mobile app. TD Bank’s mobile app is highly rated on the Apple App and Google Play stores. More than 80,000 Android users have reviewed the app, while more than 240,000 users have reviewed it for iOS. TD Bank has all the features you’d expect, like Zelle, online transfers and account alerts. You can also open new accounts and apply for a temporary limit increase on the app.
Complaints
CFPB enforcement action. In 2020, the Consumer Financial Protection Bureau (CFPB) found that TD Bank made misleading representations about its optional overdraft service and charged consumers overdraft fees without their consent. The bank was ordered to pay $97 million in restitution and a $25 million penalty.
Bankrate staff insights
"For those who find themselves needing a bank that’s generally open seven days a week, TD Bank is an option to consider — if you live or work near its locations,” said a Bankrate staff member who uses the account personally.
Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.
Review methodology
We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.
TD Bank customer reviews
TD Bank has 25 reviews
Dive into community reviews below and see what others think about TD Bank.
In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.
Community Reviews
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