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Suncoast Credit Union Review 2024

Updated January 4, 2024
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At a glance

4.3
Rating: 4.3 stars out of 5
Bankrate Score
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CDs

Rating: 4.5 stars out of 5

Checking

Rating: 4.4 stars out of 5

Savings

Rating: 3.5 stars out of 5

MMA

Rating: 3.6 stars out of 5

About Bankrate Score

Overview

Suncoast Credit Union is best for Floridians seeking out accounts with few fees at a community-focused institution.

Highlights

  • Highly Rated App
  • No Monthly Fees
Sponsored offers
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Bank logo
Member FDIC
Savings Account
4.00
%
APY
APY
Info Icon
As of 11/21/2024
Rating: 4.4 stars out of 5
$0
Min. balance for APY
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Promoted offer:
Bank logo
Member FDIC
Savings Account
4.10
%
APY
APY
Info Icon
As of 11/21/2024
Rating: 4.7 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
Savings Account
3.90
%
APY
APY
Info Icon
As of 11/21/2024
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.

Overall

Suncoast Credit Union is Florida’s largest credit union. It offers savings accounts, a checking account, regular and jumbo CDs, a money market account and other banking options to its members.

Pros

  • Checkmark Icon

    Suncoast members have access to tens of thousands of in-network ATMs, including those in the CO-OP and Publix Presto! networks.

  • Checkmark Icon

    Suncoast offers competitive yields on CDs and some tiers of its money market account.

  • Checkmark Icon

    The credit union serves its community through various outreach programs and fundraisers.

Cons

  • Those outside of the 39 Florida counties it serves might not be eligible for membership.

  • Higher yields for some products can be found at other banks or credit unions.

CTA We want to know what you think about Suncoast Credit Union

We want to know what you think about Suncoast Credit Union

Do you have experience with Suncoast Credit Union? Let us know your thoughts.

Suncoast Credit Union banking products

3.5
Rating: 3.5 stars out of 5
Bankrate Score

Suncoast Credit Union savings overview

Suncoast Credit Union offers a Regular Share Membership savings account and a Special Share Savings account. Both earn below-average interest rates.

Establishing a Regular Share Membership savings account is required to become a member of the credit union, assuming other membership requirements are met. A minimum deposit of $5 is needed to open the account and maintain membership in the credit union.

The Special Share savings account is a separate savings account designed to serve as a supplement to the Regular Share account and be utilized for specific savings goals, such as a vacation. It comes with no monthly fee.

Pros

  • Checkmark Icon

    Only $5 is needed to open a Regular Share Membership savings account.

  • Checkmark Icon

    A $5 balance is all that’s required to keep the account open and maintain credit union membership.

  • Checkmark Icon

    Members can take advantage of a separate, free Special Share savings account for specific savings goals.

Cons

  • Higher yielding savings accounts are available elsewhere.

  • Suncoast Credit Union
    APY
    APY
    Info Icon
    National average APY
    How do we get this data?
    Info Icon

Bank fees

Fee Charged
Overdraft fee $29
Non-sufficient funds fee $29
Monthly maintenance fee $0
Out-of-network ATM fee $1.50
Excessive transaction fee $0

Customer experience

Customer support

Branch availability: Suncoast has 75 branches and offers tens of thousands of in-network ATMs.

Customer service: Suncoast can be reached by phone Monday through Friday from 7 a.m. to 8 p.m and Saturday from 8 a.m. to 1 p.m.

Digital experience

Suncoast offers mobile banking through a well-rated app available on the Apple store and Google Play. 

How does Suncoast Credit Union compare to other banks?

Suncoast Credit Union vs. VyStar Credit Union

Suncoast Credit Union and VyStar Credit Union both serve thousands of members in Florida, and VyStar also has members in select counties in Georgia. Both credit unions offer a full range of deposit accounts. While both credit unions pay lackluster rates on their savings accounts, both offer yields on CDs that are above national averages. 

Both Suncoast and VyStar offer checking accounts with no monthly service fees. Suncoast belongs to the Co-op ATM network, however, so it provides its members with more fee-free ATMs.

About Suncoast Credit Union

Suncoast Credit Union is Florida’s largest credit union and ranks tenth among U.S. credit unions with just over 1 million members. It has 75 branches and offers tens of thousands of in-network ATMs.

Suncoast Credit Union was chartered in 1978. Its main office is in Tampa, Florida, and it serves 39 counties in the state. Anyone who lives, works, worships or attends school in one of those counties can become a member of the credit union. In addition to its financial products, Suncoast also participates in community outreach programs, including providing financial literacy workshops and partnering with local youth organizations.

Suncoast Credit Union FAQs

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

Suncoast Credit Union customer reviews

CTA Suncoast Credit Union has 23 reviews

Suncoast Credit Union has 23 reviews

Dive into community reviews below and see what others think about Suncoast Credit Union.

4.6 Star Icon
23 ratings
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Score breakdown
5 stars
61%
4 stars
39%
3 stars
0%
2 stars
0%
1 star
0%
Score by category
Overall Rating 4.6 / 5
Competitiveness of APY 4.3 / 5
Amount of fees 4.3 / 5
Customer support 4.5 / 5
Website / Mobile app 4.3 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about Suncoast Credit Union.
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Anonymous account holder
September 13, 2024
Low fees and early direct deposit, decent aor on savings. Awesome customer service and fast reactions to any questionable transactions.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
Been a customer for years and have appreciated the fantastic customer service whenever I have an issue. Friendly, courteous and knowledgeable. Great rates and availability in the area.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
They have always been helpful. They have always been helpful.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
Yes I always answer any questions that I have and provide great interest rates. They help build my credit and were recommended by someone.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
My experience was a good one. I set up a checkings and savings account and they were very much resourceful and helpful guiding me through this process. Amazing service and account is easy to manage.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
Pleasant and I like it. I chose this bank because it was local.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 2 / 5
Website / Mobile app 3 / 5
Anonymous account holder
September 13, 2024
That your money is secure and growing interest in a rather quick speed and that you can trust them. Their app is wonderful easy to navigate everytime you visit a branch there is a smiling face to greet you.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
This bank is great, savings account is awesome with decent interest rates as well!. At the time, it was the only local credit union.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 2 / 5
Anonymous account holder
September 13, 2024
There is no mandatory amount of to be deposited. It has a better app interface. The website is easy to navigate. The customer service is accurate.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
They are friendly and easy to use. I've had no issues.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5