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Santander Bank Review 2024

Updated January 3, 2024
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At a glance

3.7
Rating: 3.7 stars out of 5
Bankrate Score
Caret Down

CDs

Rating: 3.8 stars out of 5

Checking

Rating: 3.8 stars out of 5

Savings

Rating: 2.8 stars out of 5

About Bankrate Score

Overview

Santander Bank operates primarily in the Northeast and is best suited to those living near a branch in Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Connecticut, Delaware, New Hampshire and Miami, Florida.

Highlights

  • Top CD Rates
  • Free Checking
  • Highly Rated App
Sponsored offers
Info

These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
4.25
%
APY
APY
Info
As of 7/22/2024
Rating: 4.4 stars out of 5
$1
Min. balance for APY
View offer Arrow Right
Promoted offer:
Bank logo
Member FDIC.
Savings Account
5.25
%
APY
APY
Info
As of 7/22/2024
Rating: 5 stars out of 5
$0
Min. balance for APY
View offer Arrow Right
Promoted offer: No fees. Easy deposits and quick withdrawals.
Bank logo
Member FDIC
Savings Account
5.00
%
APY
APY
Info
As of 7/22/2024
Rating: 4.9 stars out of 5
$0
Min. balance for APY
View offer Arrow Right
Promoted offer: Plus, no monthly fees and unlimited free external transfers

Overall

Santander Bank has branches mainly in the Northeast. Its biggest presence is in Massachusetts, where it has nearly 200 locations. The bank’s offerings include a variety of savings and checking accounts, along with several terms of CDs. Some accounts can be opened online, while others need to be opened in person at branches. Those seeking a high-yield savings account won’t find it here, however, as the account earns below the national average.

Pros

  • Checkmark

    Santander Bank operates 420 branches almost exclusively in the Northeast.

  • Checkmark

    Santander offers three checking accounts, one savings account and CDs in a wide range of terms.

  • Checkmark

    Appointments to open accounts and other banking needs can be booked on Santander’s website.

Cons

  • Those living outside of the Northeast or Miami will probably want to bank elsewhere.

  • The Santander Savings Account rate is below the national average for annual percentage yields (APYs).

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Santander Bank banking products

2.8
/5
Rating: 2.8 stars out of 5
See methodology Compare savings rates
SCORE BREAKDOWN
APY offering:
0.03%
Rating: 1 stars out of 5
1/5
Info
Minimum balance for APY:
$25.00
Rating: 5 stars out of 5
5/5
Info
Monthly service fee:
$1.00
Rating: 4 stars out of 5
4/5
Info
Minimum balance to avoid fee:
$100.00
Rating: 5 stars out of 5
5/5
Info
Access to funds:
Great
Rating: 5 stars out of 5
5/5
Info
FEATURES
Invest Rate
0.03% APY
Info
Savings
$25 minimum balance for APY
Loan
$25 minimum deposit to open

Santander Bank savings overview

The Santander Savings account requires either a Santander checking account or a $100 average daily balance to avoid a $1 monthly fee. In addition, the fee is waived if the owner of the account is under age 26. This account can be opened either online or at a branch.

There’s a low $25 minimum opening deposit requirement. While there’s a $3 out-of-network ATM fee, account holders under age 26 get ATM fees waived. The account’s APY is minimal.

Pros

  • Checkmark

    Only $25 is needed to open the Santander Savings Account.

Cons

  • The savings account pays an APY below the national average.

  • To avoid the $1 monthly fee, account holders need to have either an average daily minimum balance of $100 or a Santander checking account, or to be under 26 years of age.

  • See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

    Santander Bank
    APY
    APY
    Info
    National average APY
    How do we get this data?
    Info
Compare Offer
Sponsored Offer
Info

This is a sponsored offer rated 4 stars or higher for competitive rate, fees, and minimums.

Bank logo
Member FDIC
Savings Account
4.25
%
APY
APY
Info
As of 7/22/2024
Rating: 4.4 stars out of 5
Info
$1
Min balance for APY
Promoted offer:

Bank fees

Fee Charged
Overdraft fee $15
Non-sufficient funds fee $0
Monthly maintenance fee $10 for Simply Right Checking account when requirements are not met
Out-of-network ATM fee $3 for Simply Right Checking account; $2 when account owner is under 26 years old
Paper statement fee $3 for Simply Right Checking; $0 for savings accounts

Customer experience

Santander Bank’s app is highly rated. It earned 4.7 stars in the Apple App Store and 4.4 stars on Google Play. Customers can use the app to send and receive funds via Zelle.

Customer service by phone. Customers seeking assistance can speak with a live agent by phone from 8 a.m. to 8 p.m. Eastern time, Monday through Saturday. The bank’s site provides estimated call wait times. Live chat is unavailable. 

Limited ATM network. Santander’s network of 2,000-plus ATMs includes those located in CVS Pharmacy stores, mainly in the Northeast.

Scored slightly below average by J.D. Power for customer satisfaction. Among banks in the New England region included in J.D. Power’s 2023 Retail Banking Satisfaction Study, Santander scored 621 points on a 1,000-point scale for overall customer satisfaction. The regional average was listed as 630.

About Santander Bank

Santander Bank operates 420 branches, nearly all of which are in eight Eastern states: Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Connecticut, Delaware and New Hampshire. It also has a branch in Miami and provides a network of more than 2,000 ATMs.

Santander Bank is a subsidiary of Banco Santander SA, based in Madrid. It was founded in 1857 when Queen Isabella II of Spain signed a Royal Decree authorizing its incorporation. Today, the bank has $89.5 billion in assets in the U.S. and 149 million customers globally, according to its website.

How Santander Bank compares to other banks

Compare different account types offered by Santander Bank. Annual percentage yields (APYs) shown were updated between July 15, 2024 and July 21, 2024.

Selected bank
Santander Bank savings account
Santander Bank Logo
Member FDIC
Bankrate score
Rating: 2.8 stars out of 5
2.8
Info
Most comparable
Wells Fargo savings account
Wells Fargo Logo
Member FDIC
Bankrate score
Rating: 3 stars out of 5
3.0
Info
Read review
Search for or select a bank:
Caret Down
Bankrate score
Info
Read review
APY
Info
0.03% 0.01%
Minimum balance for APY
$25.00 $25.00
Estimated earnings
Info
$15 $5
The Santander Savings account requires either a Santander checking account or a $100 average daily balance to avoid a $1 monthly fee. In addition, the fee is waived if the owner of the account is under age 26. This account can be opened either online or at a branch. There’s a low $25 minimum opening deposit requirement. While there’s a $3 out-of-network ATM fee, account holders under age 26 get ATM fees waived. The account’s APY is minimal. The Wells Fargo Platinum Savings account has check-writing privileges. That might give you more payment flexibility than with other savings accounts. The bank doesn’t offer a debit card for this account.
  • Only $25 is needed to open the Santander Savings Account
  • You can access your money through an ATM card with this account.
  • The Platinum Savings account offers yields higher than the national average at all tiers.
    N/A
  • The savings account pays an APY below the national average
  • To avoid the $1 monthly fee, account holders need to have either an average daily minimum balance of $100 or a Santander checking account, or to be under 26 years of age
  • You’ll need at least $1 million to earn Well Fargo’s top Platinum Savings account yield.
  • But you can get that at other online banks with no minimum balance.
  • There’s a $12 monthly service fee if you don’t keep at least $3,500 in the Platinum Savings account.
    N/A
APY offering:
0.03%
1/5
Info
Minimum balance for APY:
$25.00
5/5
Info
Monthly service fee:
$1.00
4/5
Info
Minimum balance to avoid fee:
$100.00
5/5
Info
Access to funds:
Great
5/5
Info
APY offering:
0.01%
1/5
Info
Minimum balance for APY:
$0.00
5/5
Info
Monthly service fee:
$5.00
2/5
Info
Minimum balance to avoid fee:
$300.00
4/5
Info
Access to funds:
Great
5/5
Info
Info
Info
Info
Info
Info
Bankrate does not currently track additional product details for this bank.

Santander Bank FAQs

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.