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Santander Bank Review 2025

Updated March 24, 2025
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At a glance

Overview

Santander Bank’s account options are only available if you live within the bank’s eight-state branch network in the Northeast or the Miami metro area. Compared with other banks, Santander has a relatively small U.S. branch network of just under 400 locations. While the bank’s CD rates are competitive, it only offers a few short terms. And you can easily find better earning potential on checking and savings accounts elsewhere.

Highlights:

Top CD Rates Free Checking Highly Rated App
3.9
Rating: 3.9 stars out of 5
Bankrate Score
Info Icon

CDs

Rating: 4.4 stars out of 5
4.4 /5

Checking

Rating: 3.8 stars out of 5
3.8 /5

Savings

Rating: 3 stars out of 5
3.0 /5
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
3.70
%
APY
APY
Info Icon
As of 3/25/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
Savings Account
4.40
%
APY
APY
Info Icon
As of 3/25/2025
Rating: 4.5 stars out of 5
$500
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: Top-tier rate. FDIC Insured. No fees.
Bank logo
Member FDIC
Savings Account
3.75
%
APY
APY
Info Icon
As of 3/25/2025
Rating: 4.2 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:

Overall

Santander Bank is headquartered in Spain and has a bigger international presence than it does in the U.S. with more than 3,000 branches in Europe and just under 3,000 branches in South America. In the U.S., the bank primarily serves customers in eight states: Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania and Rhode Island, along with a local footprint in the Miami metro area.

While Santander offers a full product suite of savings, checking and CDs, you can only open some accounts online. Others need to be opened in branches.

Santander also owns and operates Openbank, an online-only division that offers a competitive high-yield savings account. However, you cannot have a deposit account at Santander and an account at Openbank.

Pros

  • Checkmark Icon

    Santander Bank operates around 400 branches almost exclusively in the Northeast.

  • Checkmark Icon

    The bank has a large international presence.

  • Checkmark Icon

    The bank offers competitive APYs on a few short-term CDs.

Cons

  • You won’t be able to open an account if you don’t live in the bank’s operational footprint.

  • Relatively small network of 2,000 ATMs.

  • The Santander Savings Account rate is well below the national average for annual percentage yields (APYs).

  • The bank’s branch footprint has been shrinking, closing nearly 200 locations in the past five years.

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Santander Bank banking products

Santander Savings Account

3.0
/5
Rating: 3 stars out of 5

Pros

  • Checkmark Icon

    Only $25 is needed to open the Santander Savings Account.

  • Checkmark Icon

    The $1 monthly fee is avoidable with a daily minimum balance of just $100; no minimum balance is required if you have a linked Santander checking account.

Cons

  • The savings account pays basically no interest.

Santander certificates of deposit

4.4
/5
Rating: 4.4 stars out of 5

Pros

  • Checkmark Icon

    Highly competitive yields are available on some short-term CDs.

  • Checkmark Icon

    Only $500 is required to open a CD.

Cons

  • You have to go to a branch to open one, which is unusual compared with other banks that have an easy online application process.

  • Santander doesn’t offer any alternative CD types such as no-penalty CDs or bump-up CDs.

  • Rates are only listed for three terms online.

Santander Simply Right checking

3.8
/5
Rating: 3.8 stars out of 5

Pros

  • Checkmark Icon

    The bank is part of the Zelle network, which makes it easy to send and receive payments with friends.

Cons

  • There is a $10 monthly fee, though you can avoid it by completing one transaction each month.

  • You’ll pay a $3 fee each time you use an out-of-network ATM.

  • The bank still charges a $15 overdraft fee, although this is much lower than other big banks.

Bank fees

Fee Charged
Overdraft fee $15
Non-sufficient funds fee $0
Monthly maintenance fee $1-$10
Out-of-network ATM fee $3
Paper statement fee $0-$3

Customer experience

Santander Bank’s app is highly rated. It earned 4.7 stars in the Apple App Store and 4.3 stars on Google Play. Customers can use the app to send and receive funds via Zelle.

Customer service by phone. Customers seeking assistance can speak with a live agent by phone from 8 a.m. to 8 p.m. Eastern time, Monday through Saturday. The bank’s site provides estimated call wait times. Live chat is unavailable. 

Limited ATM network. Santander’s network of 2,000-plus ATMs is much smaller than most big banks and shared ATM networks.

Scored slightly above average by J.D. Power for customer satisfaction. Among banks in the New England region included in J.D. Power’s 2024 Retail Banking Satisfaction Study, Santander scored eight points above the average and outpaced banks including M&T Bank, Citizens and Bank of America.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.