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Sallie Mae Bank Review 2025

Updated January 30, 2025
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At a glance

Overview

Sallie Mae Bank is a good option for consumers comfortable solely banking online. The bank offers nearly a full suite of deposit products, including two savings accounts, one money market account and a very wide variety of certificates of deposit (CDs). High yields and few fees make the accounts enticing, but users have generally been disappointed with Sallie Mae’s digital experience.

Highlights:

High APY
4.0
Rating: 4 stars out of 5
Bankrate Score
Info Icon

CDs

Rating: 3.9 stars out of 5
3.9 /5

Savings

Rating: 4.4 stars out of 5
4.4 /5

MMA

Rating: 4.4 stars out of 5
4.4 /5
4.1
Rating: 4.1 stars out of 5
Customer Score
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See all 23 consumer reviews Arrow Right Icon
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
3.70
%
APY
APY
Info Icon
As of 3/25/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
Savings Account
3.75
%
APY
APY
Info Icon
As of 3/25/2025
Rating: 4.2 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
Savings Account
3.70
%
APY
APY
Info Icon
As of 3/25/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.

Overall

Sallie Mae is best for customers who are looking to stash their money in high-yielding accounts. While the money market account features check-writing privileges, Sallie Mae doesn’t provide customers with an ATM or debit card. Thus, Sallie Mae’s accounts aren’t well suited for anyone who needs frequent access to their money.

Pros

  • Checkmark Icon

    Sallie Mae generally offers competitive yields on its savings accounts.

  • Checkmark Icon

    Sallie Mae offers a variety of CD terms.

  • Checkmark Icon

    Accounts come without transaction limits.

  • Checkmark Icon

    Sallie Mae accounts don’t charge a monthly fee.

  • Checkmark Icon

    Neither the savings nor money market account require a minimum opening deposit.

Cons

  • Sallie Mae doesn’t offer checking accounts.

  • The bank’s mobile app has received very low ratings.

CTA We want to know what you think about Sallie Mae Bank

We want to know what you think about Sallie Mae Bank

Do you have experience with Sallie Mae? Let us know your thoughts.

Sallie Mae Bank banking products

Sallie Mae High-Yield Savings Account

4.4
/5
Rating: 4.4 stars out of 5
SCORE BREAKDOWN
APY offering:
3.90%
Rating: 4 stars out of 5
4/5
Info Icon
Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Access to funds:
Good
Rating: 4 stars out of 5
4/5
Info Icon

Pros

  • Checkmark Icon

    The High-Yield Savings Account offers a competitive APY.

  • Checkmark Icon

    There are no monthly maintenance fees.

  • Checkmark Icon

    There are no limits on withdrawals.

Cons

  • Other savings accounts offer a more competitive APY.

  • Sallie Mae Bank doesn’t offer an ATM card for its savings accounts.

Rate history for Sallie Mae's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

Sallie Mae Bank
APY
APY
Info Icon
National average APY
How do we get this data?
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Sallie Mae certificates of deposit

3.9
/5
Rating: 3.9 stars out of 5
SCORE BREAKDOWN
APY offering:
4.15%
Rating: 4 stars out of 5
4/5
Info Icon
Minimum deposit:
$2,500.00
Rating: 3 stars out of 5
3/5
Info Icon
Range of term lengths:
6 mos – 5 yrs
Rating: 5 stars out of 5
5/5
Info Icon
Early withdrawal penalty:
Good
Rating: 4 stars out of 5
4/5
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Offer no-penalty or bump-up CDs:
No
Rating: 0 stars out of 5
0/5
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Offer IRA CDs:
No
Rating: 0 stars out of 5
0/5
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Pros

  • Checkmark Icon

    The bank’s yields are competitive.

  • Checkmark Icon

    Sallie Mae offers a wide variety of CD terms.

Cons

  • Lower minimum deposit requirements can be found at other banks.

  • Specialty CDs, like CDs that allow for rate bumps, aren’t offered.

  • Other banks have higher CD yields.

Rate history for Sallie Mae's CD accounts

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

Sallie Mae Bank
APY
APY
Info Icon
National average APY
Caret Down Icon
How do we get this data?
Info Icon

Sallie Mae Money Market Account

4.4
/5
Rating: 4.4 stars out of 5
SCORE BREAKDOWN
APY offering:
3.90%
Rating: 4 stars out of 5
4/5
Info Icon
Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Check writing:
Yes
Rating: 5 stars out of 5
5/5
Info Icon
Debit/ATM access:
Subpar
Rating: 2 stars out of 5
2/5
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Pros

  • Checkmark Icon

    The Sallie Mae Money Market Account offers a competitive APY.

  • Checkmark Icon

    There are no monthly maintenance fees.

  • Checkmark Icon

    It has check-writing privileges.

Cons

  • There’s no debit or ATM card, so cash can’t be withdrawn from an ATM.

How does Sallie Mae compare to other banks?

Compare different account types offered by Sallie Mae Bank. Annual percentage yields (APYs) shown were updated between March 18, 2025 and March 24, 2025.

Selected bank
Sallie Mae Bank savings account
Sallie Mae Bank Logo
Member FDIC
Bankrate score
Rating: 4.4 stars out of 5
4.4
Info Icon
Most comparable
Salem Five Direct savings account
Salem Five Direct Logo
Member FDIC
Bankrate score
Rating: 4.4 stars out of 5
4.4
Info Icon
Read review
Search for or select a bank:
Caret Down Icon
Bankrate score
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Read review
APY
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3.90% 4.01%
Minimum balance for APY
$0.00 $0.01
Estimated earnings
Info Icon
$1,950 $2,005
Sallie Mae Bank offers a competitive yield on its High-Yield Savings Account. You don’t need a minimum opening deposit to open this account and the bank doesn’t charge a monthly service fee. Salem Five Direct’s eOne Savings account offers a competitive yield for balances up to $1 million. Every dollar after that amount earns a rock-bottom yield. While some online banks don’t require a minimum deposit, Salem Five Direct requires a $10 deposit to open an account.
  • You don’t need to make a minimum opening deposit.
  • Sallie Mae Bank currently offers a competitive yield on its High-Yield Savings Account.
  • Transfers are free.
  • The eOne Savings account offers a high yield.
  • There’s no monthly fee.
  • Only $10 is required to open an account.
    N/A
  • Some other online banks offer a higher yield on their savings accounts.
  • There’s a $10 fee for making more than six withdrawals or transfers during a statement cycle.
  • Salem Five customers — those with a checking or savings account at Salem Five Direct’s parent bank called simply Salem Five Bank — can’t apply for an eOne Savings account.
    N/A
APY offering:
3.90%
4/5
Info Icon
Minimum balance for APY:
$0.00
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Good
4/5
Info Icon
APY offering:
4.01%
4/5
Info Icon
Minimum balance for APY:
$0.01
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Good
4/5
Info Icon
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Info Icon
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Info Icon
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Bankrate does not currently track additional product details for this bank.

Sallie Mae Bank vs. Citizens Bank

While Citizens Bank offers a wider range of financial products, Sallie Mae offers higher yields on its deposit products, including its CDs, money market and savings accounts. Thus, consumers just looking to grow their savings will find Sallie Mae a better choice over Citizens Bank.

Citizens Bank is generally the better choice if you’re just looking for a checking account (since Sallie Mae doesn’t offer one), but if you’re looking to consolidate your finances or open a high-yield savings account, it's best to look elsewhere. Moreover, Citizens Bank is limited in its geographic footprint. Thus, if you’re outside the New England, Mid-Atlantic and Midwest regions, Citizens Bank may not be the right choice for you.

That noted, Citizens Bank’s online-only division, called Citizens Access, offers top APYs on its CDs and its high-yield online savings account.

Bank fees

Fee Charged?
Overdraft fee N/A
Non-sufficient funds fee N/A
Monthly maintenance fee None
Out-of-network ATM fee N/A
Excessive transaction fee None

Customer experience

Customer support. Customer service hours are limited to weekdays — 9 a.m. to 6 p.m. Eastern time.

Mobile app. While Sallie Mae’s mobile app does have handy features including the ability to create different buckets for specific savings goals, the app receives very low ratings from both iOS and Android users.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

Sallie Mae Bank customer reviews

CTA Sallie Mae Bank has 23 reviews

Sallie Mae Bank has 23 reviews

Dive into community reviews below and see what others think about Sallie Mae Bank.

4.1 Star Icon
23 ratings
Info Icon
Score breakdown
5 stars
48%
4 stars
30%
3 stars
13%
2 stars
0%
1 star
9%
Score by category
Overall Rating 4.1 / 5
Competitiveness of APY 4 / 5
Amount of fees 4 / 5
Customer support 3.8 / 5
Website / Mobile app 4.3 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about Sallie Mae Bank.
Search Icon
Caret Down Icon
Anonymous account holder
September 13, 2024
Not having to pay unnecessary fees! I chose this bank based on its reviews.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
It's a great bank to bank with. I got a student loan with this company.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
It's great the staff I'd good. Because it's cool it works great and it's epic.
Score by category
Amount of fees 2 / 5
Competitiveness of APY 2 / 5
Customer support 3 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
My digital experience has been a different experience than I expected it was earlier with this new digital product shows how customer service has changed. Sallie Mae is great. They paid my financial aid when I went into college and if they are great in that aspect, anything we do together I know we make a difference.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 2 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
I have experienced that my digital experience has been very positive and the usability of the app rarely causes me to experience any difficulty. I have friends who chose Sallie Mae, it is a well known bank, and I’ve seen ads about it.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
All the products this company has to offer to their customers and clients. My experience was going good and well.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
My overall experience with Sallie Mae Bank is good. The customer service is great and the product availability is also good. The thing that influenced my decision to choose Sallie Mae bank was that it also help me get student loans.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 2 / 5
Anonymous account holder
September 13, 2024
It is easy to deposit and transfer money from and to your checking account. They offer good APY on savings accounts and loans.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
It is a decent company to save money with. I would not however accept a loan from them. Not much upkeep Low apr Trustworthy.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
They should know that it’s better to leave a cd untouched in order to maintain maximum gains. They were used by a friend of mine.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5