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First Internet Bank of Indiana Review 2024

Updated July 26, 2024
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At a glance

4.3
Rating: 4.3 stars out of 5
Bankrate Score
Caret Down Icon

CDs

Rating: 4.6 stars out of 5

Checking

Rating: 4.8 stars out of 5

Savings

Rating: 3.5 stars out of 5

MMA

Rating: 3.8 stars out of 5

About Bankrate Score

Overview

First Internet Bank of Indiana is best for consumers who are comfortable completely banking online and those looking for a variety of different accounts. The bank offers two checking accounts, a money market account, a savings account and eight CD terms.

Highlights

  • ATM Fee Refunds
  • Free Checking
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
4.00
%
APY
APY
Info Icon
As of 11/21/2024
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
Savings Account
3.90
%
APY
APY
Info Icon
As of 11/21/2024
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.75
%
APY
APY
Info Icon
As of 11/21/2024
Rating: 5 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: No monthly maintenance fee, $0 to open, easily grow your money

Overall

First Internet Bank of Indiana has been around since 1998. It is an online bank that serves all 50 states. Depending on the type of account, you can find competitive yields at this bank.

Pros

  • Checkmark Icon

    Monthly fees on most accounts are either nonexistent or easy to waive.

  • Checkmark Icon

    Some accounts will reimburse ATM fees up to a limit.

  • Checkmark Icon

    The bank’s money market account and CDs pay competitive APYs.

Cons

  • The money market account requires a $4,000 balance to avoid fees.

  • The free checking account doesn’t reimburse ATM fees.

CTA We want to know what you think about First Internet Bank of Indiana

We want to know what you think about First Internet Bank of Indiana

Do you have experience with First Internet Bank? Let us know your thoughts.

First Internet Bank of Indiana banking products

3.5
/5
Rating: 3.5 stars out of 5
SCORE BREAKDOWN
APY offering:
0.81%
Rating: 2 stars out of 5
2/5
Info Icon
Minimum balance for APY:
$25.00
Rating: 5 stars out of 5
5/5
Info Icon
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Access to funds:
Great
Rating: 5 stars out of 5
5/5
Info Icon
FEATURES
Invest Rate Icon
0.81% APY
Info Icon
Savings Icon
$25 minimum balance for APY
Loan Icon
$25 minimum deposit to open

First Internet Bank of Indiana savings overview

First Internet Bank of Indiana offers an account called Free Savings. This savings account requires only $25 to open and earn interest, and there’s no monthly maintenance fee. The APY is low; you can easily find much higher rates by shopping around.

Free Savings account holders also get reimbursed for up to $10 of ATM fees each statement cycle.

Pros

  • Checkmark Icon

    The savings account doesn’t charge fees.

  • Checkmark Icon

    The minimum required to open the account is very low.

  • Checkmark Icon

    Account holders get some ATM fees reimbursed.

Cons

  • Higher yields are available elsewhere.

  • There’s a six-per-month withdrawal limit.

  • See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

    First Internet Bank of Indiana
    APY
    APY
    Info Icon
    National average APY
    How do we get this data?
    Info Icon

Bank fees

Fee Charged?
Overdraft fee None
Non-sufficient funds fee None
Monthly maintenance fee $0 - $10
Out-of-network ATM fee None
Excessive withdrawal fee None

Customer experience

Customer service. First Internet Bank of Indiana doesn’t have any branches, but it does have customer service available on the phone from 7 a.m. to 9 p.m. Eastern time during the week and 9 a.m. to 3 p.m. on Saturday. The bank’s website also allows you to chat with relationship bankers.

Mobile app. First Internet Bank’s app receives high ratings on the Apple App and Google Play stores. Customers can send and receive funds with Zelle and pay bills through the app.

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Bankrate staff insights

A Bankrate staff member opened a money market account online with First Internet Bank of Indiana and stated, "The sign-up flow was very straightforward and seamless. While the features are not the most flashy – most feeling sort of outdated versus some popular budgeting or credit monitoring platforms – they are user-friendly and accomplish the necessities." The account holder added, "I would recommend this bank and experience for any user that appreciates the simplicity and is mainly looking for the core essentials of a money market or savings account."

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

About First Internet Bank of Indiana

First Internet Bank of Indiana is an online bank that has been around for more than 20 years. First Internet Bank was the first FDIC-insured bank to operate entirely online, according to the bank. It offers checking accounts, a savings account, a money market account and CDs.

How does First Internet Bank of Indiana compare to other banks?

Compare different account types offered by First Internet Bank of Indiana. Annual percentage yields (APYs) shown were updated between Nov. 14, 2024 and Nov. 20, 2024.

Selected bank
First Internet Bank of Indiana savings account
First Internet Bank of Indiana Logo
Member FDIC
Bankrate score
Rating: 3.5 stars out of 5
3.5
Info Icon
Most comparable
Charles Schwab Bank savings account
Charles Schwab Bank Logo
Member FDIC
Bankrate score
Rating: 3 stars out of 5
3.0
Info Icon
Read review
Search for or select a bank:
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Bankrate score
Info Icon
Read review
APY
Info Icon
0.81% 0.15%
Minimum balance for APY
$25.00 $0.00
Estimated earnings
Info Icon
$405 $75
First Internet Bank’s Free Savings requires a $25 minimum deposit to open, but doesn’t charge a monthly fee. Customers won’t grow their savings too much with this account, since the APY is very low. But customers do get up to $10 in rebates for ATM surcharge fees each month. Charles Schwab Bank’s Investor Savings account requires no minimum balance, charges no monthly service fees and provides unlimited ATM fee rebates worldwide. Ways to add funds to the account include setting up direct deposit, making transfers from other bank accounts or making a mobile check deposit — although there’s no way to deposit cash into the account. The account pays an APY that’s below average, as many other online banks offer much higher savings yields.
  • First Internet Bank of Indiana offers ATM rebates on its Free Savings account.
  • There is no monthly fee.
  • There are no monthly fees or minimums
  • Customers get unlimited ATM rebates worldwide
    N/A
  • Customers need $25 to open an account; many online banks don’t require a minimum deposit.
  • The Free Savings account earns a very low interest rate.
  • Significantly higher APYs can be found elsewhere
  • New customers need to complete a paper application
  • Cash deposits are not an option
    N/A
APY offering:
0.81%
2/5
Info Icon
Minimum balance for APY:
$25.00
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Great
5/5
Info Icon
APY offering:
0.15%
1/5
Info Icon
Minimum balance for APY:
$0.00
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Great
5/5
Info Icon
Info Icon
Info Icon
Info Icon
Info Icon
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Bankrate does not currently track additional product details for this bank.

First Internet Bank of Indiana FAQs

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

First Internet Bank of Indiana customer reviews

CTA First Internet Bank of Indiana  has 21 reviews

First Internet Bank of Indiana has 21 reviews

Dive into community reviews below and see what others think about First Internet Bank of Indiana .

4.2 Star Icon
21 ratings
Info Icon
Score breakdown
5 stars
48%
4 stars
38%
3 stars
10%
2 stars
0%
1 star
5%
Score by category
Overall Rating 4.2 / 5
Competitiveness of APY 4 / 5
Amount of fees 4 / 5
Customer support 4.3 / 5
Website / Mobile app 4.1 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about First Internet Bank of Indiana .
Search Icon
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Anonymous account holder
September 13, 2024
Should consider the customer service. also the monthly fees. I did my research and thought that this bank was beneficial for me. It has low interests rates.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
Make sure the interest rates are right. My experience at first internet Bank has been great.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
Very good service.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
It has a good policy for helping people with money. The money , the percentage, and the customer service.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 3 / 5
Anonymous account holder
September 13, 2024
They are a great bank. they do everything they can to meet your needs. Overdraft protection low maintenance fees and notifications and my account.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 3 / 5
Anonymous account holder
September 13, 2024
Very nice. Easy app experience and employees treat us very well.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 3 / 5
Website / Mobile app 2 / 5
Anonymous account holder
September 13, 2024
Flexibility. Large ATM network. No ATM fee and low overdraft fees.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
The bank helps you track your savings details very well, and they send weekly and monthly statements. I think they have one of the best customer service. I was in the bank to report an issue and the bank did everything fast.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
It is a very good bank to do business with they take care of their customers very well. They help me with my every need on the digital scale I give him 1% conversely excellent customer service.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
The first is the low interested. Low payments and good service.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 3 / 5