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CIBC Bank USA Review 2025

Updated January 21, 2025
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At a glance

Overview

CIBC Bank USA offers competitive certificates of deposit (CDs) and a high-yield savings account, and is largely best for those who are comfortable with online banking. The bank doesn’t have many ATMs in the U.S., although it offers rebates for surcharges from ATM owners. If you’re looking to open a personal checking account, you can only open one at a branch, not online.

Highlights:

Top CD Rates ATM Fee Refunds
4.5
Rating: 4.5 stars out of 5
Bankrate Score

CDs

Rating: 4.6 stars out of 5
4.6 /5

Checking

Rating: 4.5 stars out of 5
4.5 /5

Savings

Rating: 4.9 stars out of 5
4.9 /5

MMA

Rating: 3.5 stars out of 5
3.5 /5
3.8
Rating: 3.8 stars out of 5
Customer Score
See all 47 consumer reviews Arrow Right Icon
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Bank logo
Member FDIC
Savings Account
3.60
%
APY
As of 5/10/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.10
%
APY
As of 5/10/2025
Rating: 4.6 stars out of 5
$5,000
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: Get up to a $300 Cash Bonus. See site for details.
Bank logo
Member FDIC
Savings Account
4.30
%
APY
As of 5/10/2025
Rating: 5 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: No monthly maintenance fee, $0 to open, easily grow your money

Overall

CIBC Bank USA offers a range of personal banking products, including a high-yield savings account and competitive CDs. With only 24 branch locations, it’s mainly known for online banking, although its checking accounts have to be opened in a branch. The checking accounts and Agility High-Interest Savings Account don’t charge maintenance fees, although you’ll need a $2,500 minimum balance to avoid the monthly fee for the money market account.

Pros

  • Checkmark Icon

    The bank offers a wide range of personal banking products.

  • Checkmark Icon

    The Agility Online Savings Account offers a competitive yield with no monthly maintenance fee.

Cons

  • Some accounts can only be opened at branches.

CIBC Bank Logo

We want to know what you think about CIBC Bank USA

Do you have experience with CIBC Bank USA? Let us know your thoughts.

CIBC Bank USA banking products

CIBC Bank USA Agility Online Savings account overview

4.9
/5
Rating: 4.9 stars out of 5
SCORE BREAKDOWN
APY offering:
4.21%
Rating: 5 stars out of 5
5/5
Minimum balance for APY:
$1.00
Rating: 5 stars out of 5
5/5
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Access to funds:
Good
Rating: 4 stars out of 5
4/5

Pros

  • Checkmark Icon

    CIBC Agility Online Savings earns a top-tier yield.

  • Checkmark Icon

    Any balance above $0.01 earns the APY.

  • Checkmark Icon

    There is no monthly maintenance fee.

Cons

  • There is a steep minimum opening deposit requirement of $1,000.

  • No ATM access with this account.

  • Extremely long 30-day wait time to transfer funds externally after opening and funding the account.

Rate history for CIBC Bank USA's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

CIBC Bank USA
APY
National average APY

Display historical averages

Line chart with 2 lines.
The chart has 1 X axis displaying Time. Data ranges from 2024-05-01 04:00:00 to 2025-05-06 00:00:00.
The chart has 1 Y axis displaying values. Data ranges from 0.56 to 5.01.
End of interactive chart.
How do we get this data?

CIBC Bank USA Agility CDs overview

4.6
/5
Rating: 4.6 stars out of 5
SCORE BREAKDOWN
APY offering:
4.31%
Rating: 5 stars out of 5
5/5
Minimum deposit:
$1,000.00
Rating: 4 stars out of 5
4/5
Range of term lengths:
6 mos – 30 mos
Rating: 4 stars out of 5
4/5
Early withdrawal penalty:
Great
Rating: 5 stars out of 5
5/5
Offer no-penalty or bump-up CDs:
No
Rating: 0 stars out of 5
0/5
Offer IRA CDs:
Yes
Rating: 5 stars out of 5
5/5

Pros

  • Checkmark Icon

    Overall, CIBC’s CDs earn rates that are highly competitive.

  • Checkmark Icon

    The $1,000 minimum deposit to open a CD is lower than some other banks.

  • Checkmark Icon

    The early withdrawal penalty is 30 days, which is lower than what many other banks charge.

  • Checkmark Icon

    CIBC offers an IRA CD, which is an option for those saving for retirement.

Cons

  • CIBC has a limited selection of CD terms.

Rate history for CIBC Bank USA's CD accounts

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

CIBC Bank USA
APY
National average APY

Display historical averages

Line chart with 2 lines.
The chart has 1 X axis displaying Time. Data ranges from 2024-05-01 04:00:00 to 2025-05-06 00:00:00.
The chart has 1 Y axis displaying values. Data ranges from 1.68 to 4.63.
End of interactive chart.
Caret Down Icon
How do we get this data?

CIBC Bank USA Personal money market account overview

3.5
/5
Rating: 3.5 stars out of 5
SCORE BREAKDOWN
APY offering:
0.25%
Rating: 2 stars out of 5
2/5
Minimum balance for APY:
$1.00
Rating: 5 stars out of 5
5/5
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Check writing:
Yes
Rating: 5 stars out of 5
5/5
Debit/ATM access:
Good
Rating: 4 stars out of 5
4/5

Pros

  • Checkmark Icon

    Relatively low minimum open requirement of $50.

  • Checkmark Icon

    The account offers check-writing privileges.

  • Checkmark Icon

    An ATM card comes with the account.

Cons

  • Low APY for all terms.

  • Most people can’t open this account online; only residents of select counties in six states are eligible to open online.

  • Steep $15 monthly fee if your account dips below $2,500.

CIBC Bank USA iCan checking account overview

4.5
/5
Rating: 4.5 stars out of 5

Pros

  • Checkmark Icon

    Relatively low minimum opening requirement of $50

  • Checkmark Icon

    The account doesn’t charge monthly fees.

  • Checkmark Icon

    Up to $50 a month in ATM refunds.

  • Checkmark Icon

    1 percent cash back on debit-card purchases, up to $20 a month.

Cons

  • CIBC has very few ATMs and isn’t a member of an ATM network.

  • The account must be opened in person at a branch.

Bank fees

Fee Charged?
Overdraft fee $0
Non-sufficient funds fee $0
Monthly maintenance fee $0 - $15
Out-of-network ATM fee $0
Excessive transaction fee $0

Customer experience

Customer support

24/7 support. Customers can get help with their accounts by phone 24 hours a day. They can also reach out through email.

Digital experience

Mixed mobile app reviews. CIBC’s mobile app is well-rated on the Apple App Store, with more than 20,000 user ratings. The app receives just OK reviews on the Google Play Store, where more than 43,000 users have reviewed it — and some report trouble logging on or accessing their account information. The app allows users to accomplish basic tasks, including viewing account balances, making peer-to-peer payments with Zelle and depositing checks. The CIBC app also allows users to apply for bank accounts and to make purchases with Apple Pay.

Lack of budgeting features. The CIBC app doesn’t offer budgeting tools, and there aren’t charts or graphs that show a snapshot of your saving and spending over time. (Many other banks offer these tools.)

Lightbulb Icon

Bankrate staff insights

“The Agility Savings annual percentage yield is top notch,” said a Bankrate staff member who uses the account personally. “The app and website are very simple, but in this day and age, I’m expecting an app that provides more features that are helpful in managing my money.”

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

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CIBC online banking account overview
CIBC online banking account statements history
CIBC online banking documents hub

The above images were last updated on July 12, 2024.

How does CIBC Bank compare to other banks?

Compare different account types offered by CIBC Bank USA. Annual percentage yields (APYs) shown were updated between May 3, 2025 and May 9, 2025.

Selected bank
CIBC Bank USA savings account
CIBC Bank USA Logo
Member FDIC
Bankrate score
Rating: 4.9 stars out of 5
4.9
Most comparable
CIT Bank savings account
CIT Bank Logo
Member FDIC
Bankrate score
Rating: 4.6 stars out of 5
4.6
Read review
Search for or select a bank:
Caret Down Icon
Bread Savings savings account
Bread Savings logo
Member FDIC
Bankrate score
4.9
Read review
APY
4.21% 4.10% 4.35%
Minimum balance for APY
$1.00 $5,000.00 $0.00
Estimated earnings
$2,105 $2,050 $2,175
The CIBC Bank USA Agility Savings Account offers a very competitive yield. There’s no monthly fees, although you’ll need to have at least $1,000 to open an account. CIT Bank’s Platinum Savings account earns a competitive yield on balances of $5,000 or more. Lower balances earn an APY that’s below the national average. The account requires a low minimum opening deposit, and it doesn’t charge monthly maintenance fees. Bread offers a high-yield savings account that’s true to its name. The account can be opened with just $100. Though there are no monthly maintenance fees, customers should note the miscellaneous fees associated with the account.
  • You won’t pay a monthly service fee with CIBC’s Agility savings account.
  • You’ll earn a very competitive yield with this account.
  • The Platinum Savings account earns a competitive rate on balances of $5,000 or more.
  • There’s no monthly maintenance fee.
  • Bread’s high-yield savings account offers a very competitive APY.
  • The account comes with no monthly maintenance fees.
  • The account can be opened with just $100.
  • A $1,000 minimum opening deposit is required to open the CIBC Agility Savings account.
  • With a balance under $5,000, you’ll earn an APY below the national average.
  • The account doesn’t come with ATM access.
  • Bread Savings doesn’t offer ATM access.
  • There are some fees associated with the account, including a $5 fee per paper statement and a $25 fee per outgoing wire transfer.
APY offering:
4.21%
5/5
Minimum balance for APY:
$1.00
5/5
Monthly service fee:
$0.00
5/5
Minimum balance to avoid fee:
$0.00
5/5
Access to funds:
Good
4/5
APY offering:
4.10%
5/5
Minimum balance for APY:
$5,000.00
2/5
Monthly service fee:
$0.00
5/5
Minimum balance to avoid fee:
$0.00
5/5
Access to funds:
Good
4/5
APY offering:
4.35%
5/5
Minimum balance for APY:
$0.00
5/5
Monthly service fee:
$0.00
5/5
Minimum balance to avoid fee:
$0.00
5/5
Access to funds:
Good
4/5

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

CIBC Bank USA customer reviews

CTA CIBC Bank USA has 47 reviews

CIBC Bank USA has 47 reviews

Dive into community reviews below and see what others think about CIBC Bank USA.

3.8 Star Icon
47 ratings
Score breakdown
5 stars
30%
4 stars
34%
3 stars
26%
2 stars
6%
1 star
4%
Score by category
Overall Rating 3.8 / 5
Competitiveness of APY 4.2 / 5
Amount of fees 4.5 / 5
Customer support 4.2 / 5
Website / Mobile app 4.1 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about CIBC Bank USA.
Search Icon
Caret Down Icon
Anonymous account holder
March 25, 2025
App is easy to use, very user friendly, and the customer support helps a lot.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) Yes
Savings Account No
Checking Account No
Anonymous account holder
March 25, 2025
CIBC Bank USA offers competitive deposit products with decent interest rates, but the digital experience feels outdated compared to larger banks. Customer service is generally helpful, though wait times can be long, and branch accessibility is limited.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) Yes
Money Market Account (MMA) Yes
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 28, 2025
The app’s customer support is slow, and responses through chat or email take a long time to resolve the problem.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 28, 2025
When I log into their mobile app with my fingerprint and Face ID enhances security, ensuring no one can access my bank account without my consent.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 28, 2025
I had an issue with a transaction once, and it took longer than I thought to get a clear answer. I had to follow up a few times before it was sorted out.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 28, 2025
I faced issues with money transactions because the transfer took a long time to be credited to the receiver’s bank.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 28, 2025
I like that there are no monthly fees on the Yes - Savings, which makes it really easy to save and grow my money.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) Yes
Money Market Account (MMA) No
Savings Account Yes
Checking Account No
Anonymous account holder
February 28, 2025
I contacted customer service for a problem with a transfer I made, and while it took a couple of calls to sort out, they were really polite and helpful throughout the process, and the issue was resolved quickly in the end.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account No
Anonymous account holder
February 28, 2025
The bank's digital experience is great, but the mobile app definitely needs some improvement.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account No
Anonymous account holder
February 28, 2025
Once, I accidentally sent money to the wrong account and contacted the bank for help. They responded quickly with security measures, resolved the issue, and returned my money.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes