At a glance

4.5

Bankrate Score

CDs

Checking

Savings

MMA

Bankrate scores are objectively determined by our editorial team. Our scoring formula weighs several factors consumers should consider when choosing financial products and services.

Overview

CIBC Bank USA may be ideal for consumers interested in a high-yield savings account and comfortable with online banking. But the bank doesn’t have many ATMs in the U.S., and charges hefty fees, including out-of-network ATM fees (although it offers rebates). If you aren’t near a branch or a CIBC ATM, it may not be the best choice.

Highlights

ATM Fee Refunds
No Monthly Fees

Overall

CIBC Bank USA offers a range of personal banking products and a high-yield savings account. While it does have 24 branch locations, mostly in the Midwestern U.S., it’s mainly known for online banking.

Pros

The bank offers a wide range of personal banking products.
The Agility Online Savings Account offers a competitive yield with no monthly maintenance fee.

Cons

Some online account applications are available only in certain counties in six states.
CIBC charges multiple fees, including overdraft, non-sufficient funds and out-of-network ATM fees.

We want to know what you think about CIBC Bank USA

Do you have experience with CIBC Bank USA? Let us know your thoughts.

CIBC Bank USA banking products

4.9

/5

See methodology Compare savings rates

SCORE BREAKDOWN

APY offering:

4.61%

5/5

APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest.

Minimum balance for APY:

$0.00

5/5

The lowest deposit amount an account must have before it can earn interest.

Monthly service fee:

$0.00

5/5

A monthly charge a financial institution deducts from an account if certain requirements are not met.

Minimum balance to avoid fee:

$0.00

5/5

The lowest balance an account must maintain in order to avoid a fee.

Access to funds:

Good

4/5

A procedure that allows an individual or organization to access and manage the funds of another account holder.

FEATURES

4.61% APY

APY last updated between 11/5 and 11/11.

$0 minimum balance for APY

$1,000 minimum deposit to open

CIBC Bank USA savings overview

The CIBC Agility Online Savings Account earns an annual percentage yield (APY) that’s well above average. The account requires a minimum of $1,000 to open, but there’s no requirement to maintain that balance to earn the APY; you need just 1 cent in the account. The account also charges no monthly fee, regardless of balance.

The account can only be accessed online and doesn’t permit deposits or withdrawals to be made using an ATM.

Pros

CIBC Agility Online Savings Account earns a top-tier yield.
You don’t need to maintain the minimum opening deposit to earn the APY.
The account doesn’t charge a maintenance fee.

Cons

ATM access isn’t available for the CIBC Agility account.
Withdrawals using an external transfer aren’t permitted during the first 30 days after opening an account.
There is a minimum $1,000 opening deposit requirement.

Rate history for CIBC Bank USA's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

CIBC Bank USA

APY

APY last updated between 11/5 and 11/11.

National average APY

How do we get this data?

Bankrate independently tracks hundreds of APYs and product details for banking institutions nationwide. We retain the historical data of every rate we track in our database. If there are any gaps where we weren’t actively tracking a rate at the time, the graph will reflect the missing data.

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

CIBC Bank USA

APY

APY last updated between 11/5 and 11/11.

National average APY

How do we get this data?

Bankrate independently tracks hundreds of APYs and product details for banking institutions nationwide. We retain the historical data of every rate we track in our database. If there are any gaps where we weren’t actively tracking a rate at the time, the graph will reflect the missing data.

4.6

/5

See methodology Compare CD rates

SCORE BREAKDOWN

APY offering:

4.51%

5/5

APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less.

Minimum deposit:

$1,000.00

4/5

The minimum deposit amount a financial institution requires in order to open a CD.

Range of term lengths:

6 mos – 30 mos

4/5

A designated amount of time that funds must be held within a CD.

Early withdrawal penalty:

Great

5/5

A penalty incurred when funds have been withdrawn from a CD before its maturity date.

Offer no-penalty or bump-up CDs:

No

0/5

A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date.

Offer IRA CDs:

Yes

5/5

An IRA account which consists of CDs that typically earns fixed interest over a specified period of time.

FEATURES

3.50% – 4.63% APY

APY last updated between 11/5 and 11/11.

$1,000 minimum balance for APY

$1,000 minimum deposit to open

6 months – 30 months

CIBC Bank USA CD overview

CIBC Bank USA offers five online-only CDs called Agility CDs with terms ranging from nine months to 30 months that require a $1,000 minimum deposit. Some Agility CDs require a $25,000 minimum balance to earn the top yield. Balances under that amount earn slightly less.

In addition to Agility CDs, the bank has jumbo CDs, which require a $100,000 minimum deposit — and an IRA CD. CIBC currently also offers in-branch, special-rate CDs with terms of 13 months.

All CDs have a penalty of 30 days of simple interest if you make an early withdrawal.

Pros

The $1,000 minimum deposit to open a CD is lower than some other banks.
Higher balances are rewarded with higher yields.

Cons

A balance of $25,000 is required to get the highest yields.
CIBC has a limited selection of CD terms.

Rate history for CIBC Bank USA's CD accounts

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

CIBC Bank USA

APY

APY last updated between 11/5 and 11/11.

National average APY

Term length

How do we get this data?

Bankrate independently tracks hundreds of APYs and product details for banking institutions nationwide. We retain the historical data of every rate we track in our database. If there are any gaps where we weren’t actively tracking a rate at the time, the graph will reflect the missing data.

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

CIBC Bank USA

APY

APY last updated between 11/5 and 11/11.

National average APY

Term length

How do we get this data?

Bankrate independently tracks hundreds of APYs and product details for banking institutions nationwide. We retain the historical data of every rate we track in our database. If there are any gaps where we weren’t actively tracking a rate at the time, the graph will reflect the missing data.

Compare Offer

CIBC Bank USA money market overview

The online application for the Money Market Savings Account is available only to residents of select counties in California, Florida, Illinois, Michigan, Missouri and Wisconsin, but the APY offered is above average. There is a $50 minimum opening deposit requirement.

The account charges a monthly maintenance fee of $15 each statement cycle, but the fee is waived for accounts with balances of at least $2,500.

The Money Market Savings Account comes with an ATM card and check-writing privileges. Customers can make unlimited withdrawals and an unlimited number of transfers between CIBC Bank accounts, but they are limited to six check transactions per month.

Pros

Only $50 is required to open the account.
The account offers check-writing privileges.
An ATM card comes with the account.
The APY is above average.

Cons

There's a $15 monthly fee for accounts with less than $2,500.

4.5

Bankrate Score

Compare top checking rates

CIBC Bank USA checking overview

CIBC’s iCan Checking account, the account scored for this review, requires at least $50 to open and charges no monthly fees. The account earns no interest, but it does come with a 1 percent cash back feature on debit-card purchases, though no more than $20 can be earned each month. CIBC also refunds up to $50 a month in ATM fees.

CIBC offers two interest-bearing checking accounts: myChoice Plus Checking and myChoice Prestige Checking. Neither account charges monthly fees, though the Prestige Checking account requires a $10,000 minimum opening deposit.

The checking accounts must be opened at a branch, so location may be a barrier to opening an account for consumers who don’t live near a CIBC branch.

Pros

Customers can earn back up to $50 a month in ATM refunds.
An iCan Checking account can be opened with just $50.
The account earns 1 percent cash back on debit-card payments.

Cons

CIBC doesn’t have many ATMs and isn’t a member of an ATM network.
Only residents in certain markets are eligible to apply online.
There’s a $45 nonsufficient funds fee.

Compare Offer

Bank fees

Fee	Charged?
Overdraft fee	$5 plus interest
Non-sufficient funds fee	$45
Monthly maintenance fee	$0
Out-of-network ATM fee	$3 plus a 2.5% administration fee
Excessive transaction fee	$10

Find out: Tips to avoid common bank fees

Customer experience

Customer support

24/7 support. Customers can get help with their accounts by phone 24 hours a day. They can also reach out through email.

Digital experience

Mixed mobile app reviews. CIBC’s mobile app is well-rated on the Apple App Store, with more than 20,000 user ratings. The app receives just OK reviews on the Google Play Store, where more than 43,000 users have reviewed it. The app allows users to accomplish basic tasks, including viewing account balances, making peer-to-peer payments with People Pay and depositing checks. The CIBC app also allows users to add a card to their mobile wallets to make purchases with Apple Pay.

Lack of budgeting features. CIBC doesn’t offer helpful extra features like budgeting tools or the ability to view your credit score, and there aren’t charts or graphs that show a snapshot of your saving and spending over time. (Many other banks offer these tools.)

Bankrate staff insights

“The Agility Savings annual percentage yield is top notch,” said a Bankrate staff member who uses the account personally. “The app and website are very simple, but in this day and age I’m expecting an app that provides more features that are helpful in managing my money.”

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

Features

Screen view

Desktop Mobile

The above images were last updated on July 12, 2024.

About CIBC Bank USA

CIBC Bank USA was formed by Toronto-based CIBC’s acquisition of Chicago-based PrivateBancorp in 2017.

CIBC Bank USA offers checking accounts, savings accounts, mortgages and personal loans. The bulk of its bank branches are in northeastern Illinois, but CIBC Bank USA also has one branch each in Birmingham, Michigan; Palm Beach, Florida; San Francisco; St. Louis; Milwaukee; and suburban Detroit. Most locations feature ATMs.

How does CIBC Bank compare to other banks?

Compare different account types offered by CIBC Bank USA. Annual percentage yields (APYs) shown were updated between Nov. 5, 2024 and Nov. 11, 2024.

Selected bank CIBC Bank USA savings account Member FDIC Bankrate score Rating: 4.9 stars out of 5 4.9 Bankrate Savings rating = 4.9/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score.	Most comparable CIT Bank savings account Member FDIC Bankrate score Rating: 4.6 stars out of 5 4.6 Bankrate Savings rating = 4.6/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review	Search for or select a bank: Bankrate score Bankrate Savings rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review
APY APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between Nov. 5, 2024 and Nov. 11, 2024.
4.61%	4.85%
Minimum balance for APY
$0.00	$5,000.00
Estimated earnings Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
$2,305	$2,425

The CIBC Bank USA Agility Savings Account offers a very competitive yield. There’s no monthly fees, although you’ll need to have at least $1,000 to open an account.	CIT Bank’s Platinum Savings account earns a competitive yield on balances of $5,000 or more. Lower balances earn an APY that’s below the national average. The account requires a low minimum opening deposit, and it doesn’t charge monthly maintenance fees.

You won’t pay a monthly service fee with CIBC’s Agility savings account. You’ll earn a very competitive yield with this account.	The Platinum Savings account earns a competitive rate on balances of $5,000 or more. There’s no monthly maintenance fee.	N/A
A $1,000 minimum opening deposit is required to open the CIBC Agility Savings account.	With a balance under $5,000, you’ll earn an APY below the national average. The account doesn’t come with ATM access.	N/A

APY offering: 4.61% 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $0.00 5/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $0.00 5/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $0.00 5/5 The lowest balance an account must maintain in order to avoid a fee. Access to funds: Good 4/5 A procedure that allows an individual or organization to access and manage the funds of another account holder.	APY offering: 4.85% 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $5,000.00 2/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $0.00 5/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $0.00 5/5 The lowest balance an account must maintain in order to avoid a fee. Access to funds: Good 4/5 A procedure that allows an individual or organization to access and manage the funds of another account holder.	APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. The lowest deposit amount an account must have before it can earn interest. A monthly charge a financial institution deducts from an account if certain requirements are not met. The lowest balance an account must maintain in order to avoid a fee. A procedure that allows an individual or organization to access and manage the funds of another account holder. Bankrate does not currently track additional product details for this bank.

Selected bank CIBC Bank USA CD Member FDIC Bankrate score Rating: 4.6 stars out of 5 4.6 Bankrate CD rating = 4.6/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs) and minimum deposits are some of the things that make up Bankrate’s score.	Most comparable Bask Bank CD Member FDIC Bankrate score Rating: 4 stars out of 5 4.0 Bankrate CD rating = 4.0/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs) and minimum deposits are some of the things that make up Bankrate’s score. Read review	Search for or select a bank: Bankrate score Bankrate CD rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs) and minimum deposits are some of the things that make up Bankrate’s score. Read review
APY APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between Nov. 5, 2024 and Nov. 11, 2024.
4.51%	4.30%
Minimum deposit
$1,000.00	$1,000.00
Term
9 mos	9 mos

CIBC Bank USA offers six online-only Agility CDs that earn competitive yields on a minimum deposit of at least $1,000. The bank also offers a jumbo CD that requires a $100,000 minimum deposit, as well as an IRA CD.	Bask Bank offers just four CDs, ranging from 6 to 24 months. While its CD list is much smaller than you may find at other banks, all of Bask’s CDs come with top-notch yields. However, you need at least $1,000 to open an account.

CIBC Bank USA pays competitive yields on its CDs. Jumbo CDs and an IRA CD are offered.	All of Bask Bank CDs come with very high APYs. The $1,000 minimum deposit is reasonable.	N/A
The number of available CD terms is limited.	There are very few terms to choose from. Bask doesn’t offer specialty CDs, including bump-up or no-penalty CDs.	N/A

APY offering: 4.51% - 9 mos 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less. Minimum deposit: $1,000.00 4/5 The minimum deposit amount a financial institution requires in order to open a CD. Range of term lengths: 6 mos - 30 mos 4/5 A designated amount of time that funds must be held within a CD. Early withdrawal penalty: Great 5/5 A penalty incurred when funds have been withdrawn from a CD before its maturity date. Offer no-penalty or bump-up CDs: No 0/5 A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date. Offer IRA CDs: Yes 5/5 An IRA account which consists of CDs that typically earns fixed interest over a specified period of time.	APY offering: 4.30% - 9 mos 5/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less. Minimum deposit: $1,000.00 4/5 The minimum deposit amount a financial institution requires in order to open a CD. Range of term lengths: 3 mos - 2 yrs 4/5 A designated amount of time that funds must be held within a CD. Early withdrawal penalty: Good 4/5 A penalty incurred when funds have been withdrawn from a CD before its maturity date. Offer no-penalty or bump-up CDs: No 0/5 A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date. Offer IRA CDs: No 0/5 An IRA account which consists of CDs that typically earns fixed interest over a specified period of time.	APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs are selected based on Bankrate reviews of the highest rates a bank offers between the term ranges of 7 and 17 months. This excludes jumbo CDs and applies when the minimum deposit is $25k or less. The minimum deposit amount a financial institution requires in order to open a CD. A designated amount of time that funds must be held within a CD. A penalty incurred when funds have been withdrawn from a CD before its maturity date. A CD that doesn’t incur a penalty if funds are withdrawn before its maturity date. An IRA account which consists of CDs that typically earns fixed interest over a specified period of time. Bankrate does not currently track additional product details for this bank.

Selected bank CIBC Bank USA money market account Member FDIC Bankrate score Rating: 2.5 stars out of 5 2.5 Bankrate Money Market rating = 2.5/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score.	Most comparable Wells Fargo money market account Member FDIC Bankrate score Rating: 2.1 stars out of 5 2.1 Bankrate Money Market rating = 2.1/5 Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review	Search for or select a bank: Bankrate score Bankrate Money Market rating Bankrate scores are objectively determined by our editorial team. Annual percentage yields (APYs), minimum opening deposit requirements and minimum balances to avoid monthly service fees are some of the things that make up Bankrate’s score. Read review
APY APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. APYs last updated between Nov. 5, 2024 and Nov. 11, 2024.
0.25%	0.05%
Minimum balance for APY
$10,000.00	$10,000.00
Estimated earnings Interest earned calculation based on a $50,000 deposit amount for a period of 1 year and is rounded to the nearest dollar. Exact earnings are dependent on calendar year, balance, and compounding frequency. Minimum deposit rules may apply.
$125	$25

The CIBC Bank USA Agility Savings Account offers a very competitive yield. There’s no monthly fees, although you’ll need to have at least $1,000 to open an account.	The Wells Fargo Platinum Savings account has check-writing privileges. That might give you more payment flexibility than with other savings accounts. The bank doesn’t offer a debit card for this account.

You won’t pay a monthly service fee with CIBC’s Agility savings account. You’ll earn a very competitive yield with this account.	You can access your money through an ATM card with this account. The Platinum Savings account offers yields higher than the national average at all tiers.	N/A
A $1,000 minimum opening deposit is required to open the CIBC Agility Savings account.	You’ll need at least $1 million to earn Well Fargo’s top Platinum Savings account yield. But you can get that at other online banks with no minimum balance. There’s a $12 monthly service fee if you don’t keep at least $3,500 in the Platinum Savings account.	N/A

APY offering: 0.25% 2/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $1.00 5/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $0.00 5/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $0.00 5/5 The lowest balance an account must maintain in order to avoid a fee. Check writing: Yes 5/5 The ability to write a certain amount of checks within a statement cycle. Debit/ATM access: Good 4/5 The ability to withdraw funds from an account through the use of debit or ATM card	APY offering: 0.05% 1/5 APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. Minimum balance for APY: $25.00 5/5 The lowest deposit amount an account must have before it can earn interest. Monthly service fee: $12.00 2/5 A monthly charge a financial institution deducts from an account if certain requirements are not met. Minimum balance to avoid fee: $3,500.00 2/5 The lowest balance an account must maintain in order to avoid a fee. Check writing: Yes 5/5 The ability to write a certain amount of checks within a statement cycle. Debit/ATM access: Good 4/5 The ability to withdraw funds from an account through the use of debit or ATM card	APY, or annual percentage yield, is the yearly return on a bank or investment account. APY includes the effects of compounding interest. The lowest deposit amount an account must have before it can earn interest. A monthly charge a financial institution deducts from an account if certain requirements are not met. The lowest balance an account must maintain in order to avoid a fee. The ability to write a certain amount of checks within a statement cycle. The ability to withdraw funds from an account through the use of debit or ATM card Bankrate does not currently track additional product details for this bank.

CIBC Bank vs. PNC Bank

If you’re looking for in-person banking, you’ll find more options with PNC, which offers access to approximately 2,350 branches in 29 states. CIBC, on the other hand, only maintains around 24 branches in six states (mostly in the Midwest).

Likewise, CIBC only offers around 18 ATMs in the U.S. and doesn’t belong to an ATM network, while PNC offers a much larger footprint of fee-free ATMs, since it belongs to the Allpoint network of more than 60,000 ATMs.

Both CIBC Bank and PNC Bank offer some accounts that can be opened online.

When it comes to its savings accounts, PNC offers a competitive rate on its account in some states, whereas customers who live outside of those states earn significantly lower rates. CIBC’s Agility Online Savings Account earns a highly competitive rate across the board, regardless of where customers reside.

Learn more: The best banks of 2024

CIBC Bank FAQs

CIBC Bank is best for customers seeking a free checking account or a high-yield savings account, as well as accounts that charge no monthly maintenance fees.
CIBC Bank is a member of the FDIC, which insures up to $250,000 per account type, per depositor.
CIBC Bank USA is a bank that’s federally chartered with the FDIC. It was formed when Chicago-based PrivateBancorp was acquired by Toronto-based CIBC in 2017. The Canadian bank traces its roots back to the 1860s.
CIBC stands for Canadian Imperial Bank of Commerce.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

CIBC Bank USA customer reviews

CIBC Bank USA has 21 reviews

Dive into community reviews below and see what others think about CIBC Bank USA.

3.9

21 ratings

Star ranking and total number reflects the lifetime customer reviews received while this bank has been monitored by Bankrate. To help serve you with relevant information, the customer reviews shown below are limited to only those that this bank has received during the past 12 months.

Score breakdown

5 stars

33%

4 stars

38%

3 stars

19%

2 stars

0%

1 star

10%

Score by category

Overall Rating 3.9 / 5

Competitiveness of APY 4.1 / 5

Amount of fees 4.1 / 5

Customer support 3.9 / 5

Website / Mobile app 3.7 / 5

Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about CIBC Bank USA.

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Anonymous account holder

September 13, 2024

Their customer service is absolutely wonderful and of course they always have money. The app is smooth and easy to use and its convenient because a branch is only a few blocks from my house. Great atmosphere and people and service.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 4 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account Yes

Checking Account Yes

Anonymous account holder

September 13, 2024

Your funds are safe. It is a very good bank to use.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 4 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account Yes

Checking Account No

Anonymous account holder

September 13, 2024

I feel like most people should know the most important aspect is getting everything in order in a fast and simple way. I feel like they could improve on the speed of the service and the effectiveness of it. I feel like I’m waiting a bit before I need what I want covered.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 3 / 5

Website / Mobile app 1 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account No

Checking Account Yes

Anonymous account holder

September 13, 2024

My overall experience has been good. Answering any question s I had influenced my decision to choose cibc bank.

Score by category

Amount of fees 3 / 5

Competitiveness of APY 3 / 5

Customer support 5 / 5

Website / Mobile app 3 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account Yes

Checking Account Yes

Anonymous account holder

September 13, 2024

The most important aspect would be that the minimum amount should be $300 and if not done, you’ll be charged $5. My family was one major influence to choose this bank and other co-workers also made the suggestion.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 4 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account Yes

Checking Account Yes

Anonymous account holder

September 13, 2024

This is a horrible bank. Hold times are super long if I have a problem. The banking fees are high and interest rates on my money are low. I chose it because of ease, reputation, and location.

Score by category

Amount of fees 2 / 5

Competitiveness of APY 2 / 5

Customer support 3 / 5

Website / Mobile app 3 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) Yes

Savings Account Yes

Checking Account Yes

Anonymous account holder

September 13, 2024

Based on my personal experience, I would like to suggest to research and learn more about the interest rate, term length, and early withdrawal penalties. Those are the key factors to consider when evaluating a CD from CIBC Bank USA. My personal experience with CIBC Bank USA has been positive. Customer service is responsive and helpful, addressing my inquiries promptly. The digital experience is user-friendly, with a well-designed and intuitive online platform and mobile app allowing me to manage my accounts easily. In general, the bank provides a seamless experience with easy access to services both online and in branches, making my banking tasks enjoyable and efficient.

Score by category

Amount of fees 4 / 5

Competitiveness of APY 4 / 5

Customer support 4 / 5

Website / Mobile app 5 / 5

Accounts held by this user

Certificate of Deposit (CD) Yes

Money Market Account (MMA) No

Savings Account No

Checking Account Yes

Anonymous account holder

September 13, 2024

Wait until you have a decent amount to put away, so you can actually save. Family also uses CIBC.

Score by category

Amount of fees 5 / 5

Competitiveness of APY 5 / 5

Customer support 3 / 5

Website / Mobile app 4 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account Yes

Checking Account No

Anonymous account holder

September 13, 2024

This bank is fast and good quality. Have the skills I needed and I really like customer service in this bank.

Score by category

Amount of fees 5 / 5

Competitiveness of APY 5 / 5

Customer support 4 / 5

Website / Mobile app 3 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) No

Savings Account Yes

Checking Account Yes

Anonymous account holder

September 13, 2024

Are veré good and rates are not that high it’s actually good. Good costumer service really helpful and good rate and explain the offers.

Score by category

Amount of fees 5 / 5

Competitiveness of APY 5 / 5

Customer support 5 / 5

Website / Mobile app 5 / 5

Accounts held by this user

Certificate of Deposit (CD) No

Money Market Account (MMA) Yes

Savings Account No

Checking Account No

Date Bankrate gathers rate data either directly from our partners, or through our proprietary rate surveying service. The rate change date is based on when Bankrate received or captured the rate change and may differ from the actual date the rate changed.	CIBC Bank USA APY APY last updated between 11/5 and 11/11. APY last updated between 11/5 and 11/11	National average APY The “national average” is determined by Bankrate’s comprehensive national survey of savings accounts and CDs and reflects the monthly average APY for each product.
10/01/2024	4.61%	0.57%
09/23/2024	4.61%	0.61%
09/03/2024	5.01%	0.61%
05/07/2024	5.01%	0.59%
04/02/2024	5.01%	0.58%
03/05/2024	5.01%	0.57%
01/02/2024	5.01%	0.58%
12/05/2023	5.01%	0.57%
11/14/2023	5.01%	0.60%

Date Bankrate gathers rate data either directly from our partners, or through our proprietary rate surveying service. The rate change date is based on when Bankrate received or captured the rate change and may differ from the actual date the rate changed.	CIBC Bank USA APY APY last updated between 11/5 and 11/11. APY last updated between 11/5 and 11/11	National average APY The “national average” is determined by Bankrate’s comprehensive national survey of savings accounts and CDs and reflects the monthly average APY for each product.
09/24/2024	3.50%	--
09/17/2024	4.00%	--
03/15/2024	4.25%	--

CIBC Bank USA Review 2024

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CIBC Bank USA has 21 reviews

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