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CIBC Bank USA Review 2025

Updated January 21, 2025
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At a glance

Overview

CIBC Bank USA offers competitive certificates of deposit (CDs) and a high-yield savings account, and is largely best for those who are comfortable with online banking. The bank doesn’t have many ATMs in the U.S., although it offers rebates for surcharges from ATM owners. If you’re looking to open a personal checking account, you can only open one at a branch, not online.

Highlights:

Top CD Rates ATM Fee Refunds
4.5
Rating: 4.5 stars out of 5
Bankrate Score
Info Icon

CDs

Rating: 4.6 stars out of 5
4.6 /5

Checking

Rating: 4.5 stars out of 5
4.5 /5

Savings

Rating: 4.9 stars out of 5
4.9 /5

MMA

Rating: 3.4 stars out of 5
3.4 /5
3.9
Rating: 3.9 stars out of 5
Customer Score
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See all 21 consumer reviews Arrow Right Icon
Sponsored offers
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These are sponsored offers rated highly by us for competitive rates, fees, and minimums.

Bank logo
Member FDIC
Savings Account
3.90
%
APY
APY
Info Icon
As of 2/21/2025
Rating: 4.2 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:
Bank logo
Member FDIC
Savings Account
3.70
%
APY
APY
Info Icon
As of 2/21/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.50
%
APY
APY
Info Icon
As of 2/21/2025
Rating: 4.7 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: No fees. Easy deposits and quick withdrawals.

Overall

Pros

  • Checkmark Icon

    The bank offers a wide range of personal banking products.

  • Checkmark Icon

    The Agility Online Savings Account offers a competitive yield with no monthly maintenance fee.

Cons

  • Some accounts can only be opened at branches.

CIBC Bank Logo

We want to know what you think about CIBC Bank USA

Do you have experience with CIBC Bank USA? Let us know your thoughts.

4.9
/5
Rating: 4.9 stars out of 5
SCORE BREAKDOWN
APY offering:
4.28%
Rating: 5 stars out of 5
5/5
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Minimum balance for APY:
$1.00
Rating: 5 stars out of 5
5/5
Info Icon
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Access to funds:
Good
Rating: 4 stars out of 5
4/5
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Pros

  • Checkmark Icon

    CIBC Agility Online Savings earns a top-tier yield.

  • Checkmark Icon

    Any balance above $0.01 earns the APY.

  • Checkmark Icon

    There is no monthly maintenance fee.

Cons

  • There is a steep minimum opening deposit requirement of $1,000.

  • No ATM access with this account.

  • Extremely long 30-day wait time to transfer funds externally after opening and funding the account.

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

CIBC Bank USA
APY
APY
Info Icon
National average APY
How do we get this data?
Info Icon
4.6
/5
Rating: 4.6 stars out of 5
SCORE BREAKDOWN
APY offering:
4.36%
Rating: 5 stars out of 5
5/5
Info Icon
Minimum deposit:
$1,000.00
Rating: 4 stars out of 5
4/5
Info Icon
Range of term lengths:
6 mos – 30 mos
Rating: 4 stars out of 5
4/5
Info Icon
Early withdrawal penalty:
Great
Rating: 5 stars out of 5
5/5
Info Icon
Offer no-penalty or bump-up CDs:
No
Rating: 0 stars out of 5
0/5
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Offer IRA CDs:
Yes
Rating: 5 stars out of 5
5/5
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Pros

  • Checkmark Icon

    Overall, CIBC’s CDs earn rates that are highly competitive.

  • Checkmark Icon

    The $1,000 minimum deposit to open a CD is lower than some other banks.

  • Checkmark Icon

    The early withdrawal penalty is 30 days, which is lower than what many other banks charge.

  • Checkmark Icon

    CIBC offers an IRA CD, which is an option for those saving for retirement.

Cons

  • CIBC has a limited selection of CD terms.

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

CIBC Bank USA
APY
APY
Info Icon
National average APY
Caret Down Icon
How do we get this data?
Info Icon
3.4
/5
Rating: 3.4 stars out of 5
SCORE BREAKDOWN
APY offering:
0.25%
Rating: 2 stars out of 5
2/5
Info Icon
Minimum balance for APY:
$1.00
Rating: 5 stars out of 5
5/5
Info Icon
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Info Icon
Check writing:
No
Rating: 3 stars out of 5
3/5
Info Icon
Debit/ATM access:
Good
Rating: 4 stars out of 5
4/5
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Pros

  • Checkmark Icon

    Relatively low minimum open requirement of $50.

  • Checkmark Icon

    The account offers check-writing privileges.

  • Checkmark Icon

    An ATM card comes with the account.

Cons

  • Low APY for all terms.

  • Most people can’t open this account online; only residents of select counties in six states are eligible to open online.

  • Steep $15 monthly fee if your account dips below $2,500.

4.5
/5
Rating: 4.5 stars out of 5

Pros

  • Checkmark Icon

    Relatively low minimum opening requirement of $50

  • Checkmark Icon

    The account doesn’t charge monthly fees.

  • Checkmark Icon

    Up to $50 a month in ATM refunds.

  • Checkmark Icon

    1 percent cash back on debit-card purchases, up to $20 a month.

Cons

  • CIBC has very few ATMs and isn’t a member of an ATM network.

  • The account must be opened in person at a branch.

Bank fees

Fee Charged?
Overdraft fee $0
Non-sufficient funds fee $0
Monthly maintenance fee $0 - $15
Out-of-network ATM fee $0
Excessive transaction fee $0

Customer experience

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Bankrate staff insights

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How does CIBC Bank compare to other banks?

Selected bank
CIBC Bank USA savings account
CIBC Bank USA Logo
Member FDIC
Bankrate score
Rating: 4.9 stars out of 5
4.9
Info Icon
Most comparable
CIT Bank savings account
CIT Bank Logo
Member FDIC
Bankrate score
Rating: 4.6 stars out of 5
4.6
Info Icon
Read review
Search for or select a bank:
Caret Down Icon
Bankrate score
Info Icon
Read review
APY
Info Icon
4.28% 4.30%
Minimum balance for APY
$1.00 $5,000.00
Estimated earnings
Info Icon
$2,140 $2,150
The CIBC Bank USA Agility Savings Account offers a very competitive yield. There’s no monthly fees, although you’ll need to have at least $1,000 to open an account. CIT Bank’s Platinum Savings account earns a competitive yield on balances of $5,000 or more. Lower balances earn an APY that’s below the national average. The account requires a low minimum opening deposit, and it doesn’t charge monthly maintenance fees.
  • You won’t pay a monthly service fee with CIBC’s Agility savings account.
  • You’ll earn a very competitive yield with this account.
  • The Platinum Savings account earns a competitive rate on balances of $5,000 or more.
  • There’s no monthly maintenance fee.
    N/A
  • A $1,000 minimum opening deposit is required to open the CIBC Agility Savings account.
  • With a balance under $5,000, you’ll earn an APY below the national average.
  • The account doesn’t come with ATM access.
    N/A
APY offering:
4.28%
5/5
Info Icon
Minimum balance for APY:
$1.00
5/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Good
4/5
Info Icon
APY offering:
4.30%
5/5
Info Icon
Minimum balance for APY:
$5,000.00
2/5
Info Icon
Monthly service fee:
$0.00
5/5
Info Icon
Minimum balance to avoid fee:
$0.00
5/5
Info Icon
Access to funds:
Good
4/5
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Bankrate does not currently track additional product details for this bank.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

CIBC Bank USA customer reviews

CTA CIBC Bank USA has 21 reviews

CIBC Bank USA has 21 reviews

Dive into community reviews below and see what others think about CIBC Bank USA.

3.9 Star Icon
21 ratings
Info Icon
Score breakdown
5 stars
33%
4 stars
38%
3 stars
19%
2 stars
0%
1 star
10%
Score by category
Overall Rating 3.9 / 5
Competitiveness of APY 4.1 / 5
Amount of fees 4.1 / 5
Customer support 3.9 / 5
Website / Mobile app 3.7 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about CIBC Bank USA.
Search Icon
Caret Down Icon
Anonymous account holder
September 13, 2024
Their customer service is absolutely wonderful and of course they always have money. The app is smooth and easy to use and its convenient because a branch is only a few blocks from my house. Great atmosphere and people and service.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
Your funds are safe. It is a very good bank to use.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
I feel like most people should know the most important aspect is getting everything in order in a fast and simple way. I feel like they could improve on the speed of the service and the effectiveness of it. I feel like I’m waiting a bit before I need what I want covered.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 1 / 5
Anonymous account holder
September 13, 2024
My overall experience has been good. Answering any question s I had influenced my decision to choose cibc bank.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 5 / 5
Website / Mobile app 3 / 5
Anonymous account holder
September 13, 2024
The most important aspect would be that the minimum amount should be $300 and if not done, you’ll be charged $5. My family was one major influence to choose this bank and other co-workers also made the suggestion.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
This is a horrible bank. Hold times are super long if I have a problem. The banking fees are high and interest rates on my money are low. I chose it because of ease, reputation, and location.
Score by category
Amount of fees 2 / 5
Competitiveness of APY 2 / 5
Customer support 3 / 5
Website / Mobile app 3 / 5
Anonymous account holder
September 13, 2024
Based on my personal experience, I would like to suggest to research and learn more about the interest rate, term length, and early withdrawal penalties. Those are the key factors to consider when evaluating a CD from CIBC Bank USA. My personal experience with CIBC Bank USA has been positive. Customer service is responsive and helpful, addressing my inquiries promptly. The digital experience is user-friendly, with a well-designed and intuitive online platform and mobile app allowing me to manage my accounts easily. In general, the bank provides a seamless experience with easy access to services both online and in branches, making my banking tasks enjoyable and efficient.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Anonymous account holder
September 13, 2024
Wait until you have a decent amount to put away, so you can actually save. Family also uses CIBC.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Anonymous account holder
September 13, 2024
This bank is fast and good quality. Have the skills I needed and I really like customer service in this bank.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 4 / 5
Website / Mobile app 3 / 5
Anonymous account holder
September 13, 2024
Are veré good and rates are not that high it’s actually good. Good costumer service really helpful and good rate and explain the offers.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5