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Wells Fargo Bank Review 2025

Updated January 2, 2025
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At a glance

Overview

Wells Fargo may be a good fit for those who want access to a large network of branches and ATMs as well as a full-featured mobile banking app. Those seeking out high savings rates, however, may want to consider other options.

Highlights:

Digital Leader Large Branch Network
3.5
Rating: 3.5 stars out of 5
Bankrate Score

CDs

Rating: 3.5 stars out of 5
3.5 /5

Checking

Rating: 4 stars out of 5
4.0 /5

Savings

Rating: 2.9 stars out of 5
2.9 /5

MMA

Rating: 2.1 stars out of 5
2.1 /5
4.1
Rating: 4.1 stars out of 5
Customer Score
See all 51 consumer reviews Arrow Right Icon
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Bank logo
Member FDIC
Savings Account
3.60
%
APY
As of 5/10/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.10
%
APY
As of 5/10/2025
Rating: 4.6 stars out of 5
$5,000
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: Get up to a $300 Cash Bonus. See site for details.
Bank logo
Member FDIC
Savings Account
4.30
%
APY
As of 5/10/2025
Rating: 5 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: No monthly maintenance fee, $0 to open, easily grow your money

Overall

Wells Fargo is one of the biggest banks with locations in 39 states and the District of Columbia. But the bank has also faced heavy scrutiny by regulators in recent years for opening fake accounts and other offenses. While you won’t find attractive yields here, Wells Fargo’s checking account scores highly in our analysis.

Pros

  • Checkmark Icon

    Fees on checking accounts can easily be avoided.

  • Checkmark Icon

    Wells Fargo has eliminated non-sufficient funds (NSF) fees.

  • Checkmark Icon

    Wells Fargo offers early direct deposit.

Cons

  • Yields on certificates of deposit and savings accounts are generally low, like many big banks.

  • The Platinum Savings account has a steeper monthly fee if a specified balance isn’t maintained.

  • Wells Fargo still charges a $35 fee for overdrafting your account on most of its checking accounts.

Wells Fargo bank products

Wells Fargo Way2Save Savings Account

2.9
/5
Rating: 2.9 stars out of 5
SCORE BREAKDOWN
APY offering:
0.01%
Rating: 1 stars out of 5
1/5
Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
Monthly service fee:
$5.00
Rating: 5 stars out of 5
5/5
Minimum balance to avoid fee:
$300.00
Rating: 4 stars out of 5
4/5
Access to funds:
Great
Rating: 5 stars out of 5
5/5

Pros

  • Checkmark Icon

    Just $25 is needed to open an account.

  • Checkmark Icon

    An ATM card is available.

  • Checkmark Icon

    The account comes with automated savings tools.

Cons

  • Higher APYs are available at other banks and credit unions.

  • There are options to waive the monthly maintenance fee, but other banks offer higher APYs with fewer or no requirements to earn them.

Rate history for Wells Fargo's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

Wells Fargo
APY
National average APY

Display historical averages

Line chart with 2 lines.
The chart has 1 X axis displaying Time. Data ranges from 2024-05-01 04:00:00 to 2025-05-05 00:00:00.
The chart has 1 Y axis displaying values. Data ranges from 0.01 to 0.61.
End of interactive chart.
How do we get this data?

Wells Fargo CDs

3.5
/5
Rating: 3.5 stars out of 5
SCORE BREAKDOWN
APY offering:
2.00%
Rating: 3 stars out of 5
3/5
Minimum deposit:
$2,500.00
Rating: 3 stars out of 5
3/5
Range of term lengths:
3 mos – 5 yrs
Rating: 5 stars out of 5
5/5
Early withdrawal penalty:
Good
Rating: 4 stars out of 5
4/5
Offer no-penalty or bump-up CDs:
No
Rating: 0 stars out of 5
0/5
Offer IRA CDs:
Yes
Rating: 5 stars out of 5
5/5

Pros

  • Checkmark Icon

    Wells Fargo offers IRA CDs.

  • Checkmark Icon

    CDs can be opened online.

  • Checkmark Icon

    The special CDs offer competitive yields.

Cons

  • Some of the yields for the standard CDs are very low compared with what other banks offer.

  • Few CD terms are offered online.

  • Many online banks have lower minimum deposit requirements.

  • To earn the highest yield, you must either meet a high minimum deposit requirement or have a Premier, Prime or Private Bank Interest Checking account linked.

Rate history for Wells Fargo's CD accounts

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

Wells Fargo
APY
National average APY

Display historical averages

Line chart with 2 lines.
The chart has 1 X axis displaying Time. Data ranges from 2024-05-01 04:00:00 to 2025-05-05 00:00:00.
The chart has 1 Y axis displaying values. Data ranges from 1.23 to 2.5.
End of interactive chart.
Caret Down Icon
How do we get this data?

Wells Fargo Platinum Savings Account

2.1
/5
Rating: 2.1 stars out of 5
SCORE BREAKDOWN
APY offering:
0.01%
Rating: 1 stars out of 5
1/5
Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
Monthly service fee:
$12.00
Rating: 2 stars out of 5
2/5
Minimum balance to avoid fee:
$3,500.00
Rating: 2 stars out of 5
2/5
Check writing:
Yes
Rating: 5 stars out of 5
5/5
Debit/ATM access:
Good
Rating: 4 stars out of 5
4/5

Pros

  • Checkmark Icon

    Minimum opening deposit is only $25.

  • Checkmark Icon

    The account has check-writing privileges.

Cons

  • A $3,500 minimum daily balance is required to avoid the $12 monthly service fee.

  • The highest yield offered requires at least $1 million to earn.

  • You can find higher yields at many online banks.

Wells Fargo Everyday Checking Account

4.0
/5
Rating: 4 stars out of 5
SCORE BREAKDOWN
Monthly service fee:
$10.00
Rating: 5 stars out of 5
5/5
Minimum balance to avoid fee:
$1,500.00
Rating: 2 stars out of 5
2/5
Minimum deposit:
$25.00
Rating: 5 stars out of 5
5/5
Fee to use out-of-network ATM:
Average
Rating: 3 stars out of 5
3/5
Peer-to-peer payments:
Good
Rating: 4 stars out of 5
4/5
Early direct deposit:
Great
Rating: 5 stars out of 5
5/5
  • Overdraft fees:
    Average
    Rating: 3 stars out of 5
    3/5
    NSF fees:
    Great
    Rating: 5 stars out of 5
    5/5
    APY offering:
    0.00%
    Rating: 0 stars out of 5
    0/5
    ATM network:
    Great
    Rating: 5 stars out of 5
    5/5

Pros

  • Checkmark Icon

    An Everyday Checking account can be opened with only $25.

  • Checkmark Icon

    The monthly fee is avoidable with $500 or more in monthly direct deposits.

  • Checkmark Icon

    You get all the features of modern banking through Wells Fargo’s mobile app, including person-to-person transactions through Zelle.

Cons

  • The Everyday Checking account charges a $10 monthly fee unless you meet certain criteria.

  • Wells Fargo’s Prime Checking account earns interest, but it requires at least $20,000 across linked accounts to avoid its $25 monthly fee.

  • For accounts with overdraft protection, the overdraft fee is a lofty $35.

  • The Clear Access Banking account doesn’t have check-writing privileges.

How Wells Fargo compares to other banks

Compare different account types offered by Wells Fargo. Annual percentage yields (APYs) shown were updated between May 3, 2025 and May 9, 2025.

Selected bank
Wells Fargo savings account
Wells Fargo Logo
Member FDIC
Bankrate score
Rating: 2.9 stars out of 5
2.9
Most comparable
Chase Bank savings account
Chase Bank Logo
Member FDIC
Bankrate score
Rating: 2.9 stars out of 5
2.9
Read review
Search for or select a bank:
Caret Down Icon
Bank of America savings account
Bank of America logo
Member FDIC
Bankrate score
2.7
Read review
APY
0.01% 0.01% 0.01%
Minimum balance for APY
$0.00 $0.00 $0.00
Estimated earnings
$5 $5 $5
The Wells Fargo Platinum Savings account has check-writing privileges. That might give you more payment flexibility than with other savings accounts. The bank doesn’t offer a debit card for this account. The Chase Savings account is the bank’s standard savings account. It offers a yield well below the national average for savings accounts. The Chase Savings account has a $5 monthly maintenance fee. Starting every day with at least $300 or automatically transferring at least $25 per month from your Chase checking account to this savings account are two ways to waive the fee. Bank of America has very low yields on its Bank of America Advantage Savings account. Its APY is well below the savings national average.
  • You can access your money through an ATM card with this account.
  • The Platinum Savings account offers yields higher than the national average at all tiers.
  • Those who already bank with Chase might find it convenient to have a savings account at this bank.
  • Chase has many branches and wide access to ATMs.
  • You only need $100 to open Bank of America’s Advantage Savings account.
  • Bank of America might be a good choice for you if its branches and ATMs are convenient to where you live.
  • You’ll need at least $1 million to earn Well Fargo’s top Platinum Savings account yield.
  • But you can get that at other online banks with no minimum balance.
  • There’s a $12 monthly service fee if you don’t keep at least $3,500 in the Platinum Savings account.
  • The Chase Savings account has a waivable $5 monthly maintenance fee.
  • The Chase Savings account doesn’t earn a competitive yield.
  • The account’s yield is very uncompetitive.
  • You’ll need to qualify for the bank’s Platinum Honors Tier to earn its highest yield.
  • And that APY is well below the national average.

Bank fees

Fee Charged?
Overdraft fee $35
Non-sufficient funds fee None
Monthly maintenance fee $5 - $35, depending on the account
Out-of-network ATM fee $3*
Excessive transaction fee None
*Non-international withdrawals

Customer experience

Customer support

Physical presence. Wells Fargo has more than 4,000 locations across 39 states and the District of Columbia, allowing customers to take advantage of in-person banking in most states. There are also plenty of ATM locations, with more than 11,000 ATMs across the country.

Customer service. Wells Fargo offers 24/7 support over the phone and social media chat.

Low customer satisfaction. Wells Fargo scores below average in overall customer satisfaction, according to J.D. Power’s 2024 U.S. Retail Banking Satisfaction Study. Of note, the bank scored last among other big banks in the Northwest region and the New York Tri-State area for the second year in a row.

Video overview: Established with physical locations

Thumbnail title card, "Bankrate staff User diary"

All rates, features and offers shown in the media on this review were accurate at the time they were procured, but may have changed since recording. The content may also contain views and opinions that do not reflect those of Bankrate.


Digital experience

Highly rated mobile app. The Wells Fargo mobile app has high reviews from users on the Apple App Store and the Google Play Store. In addition to helpful budgeting tools, debt-to-income reports and spending reports, the app makes it easy to deposit checks, retrieve your monthly FICO score, and send money through Zelle. Moreover, Wells Fargo’s app lets you send money to non-Wells Fargo accounts easily, as you can add external accounts right on the app.

Fee notifications. Wells Fargo’s app doesn’t notify you when you’ll be charged a monthly fee. “Once, my savings account dipped below the minimum threshold to avoid the monthly account fee,” said a Bankrate staff member who uses Wells Fargo personally. “There was no notification that the account balance was lower than necessary to avoid the fee, which would’ve been helpful to know given it’s difficult to remember what fee rules are.

Caret Down Icon
Wells Fargo online banking account summary
Wells Fargo online banking account options
Wells Fargo online banking account statements hub

The above images were last updated on April 17, 2024.

Complaints

CFPB enforcement action. In 2022, Wells Fargo was fined $1.7 billion by the Consumer Financial Protection Bureau. Among other things, the CFPB found that Wells Fargo “unfairly froze multiple consumer accounts in instances of suspected fraud when lesser restraints were available; made deceptive claims as to the availability of waivers of monthly service fees; and unfairly charged overdraft fees even if the consumer had enough funds available in their account to cover the amount of the transaction at the time they made it.” In addition to the fine, Wells Fargo was ordered to pay more than $2 billion in redress. 

Bankrate staff insights

"Overall, banking with Wells Fargo is stress-free, and I trust the security of my accounts and money,” said a Bankrate staff member with an account at Wells Fargo. “It’s my primary bank for paying my expenses, and the ability to transfer money to other sources makes it great for this. But as with most big banks, the interest rates are, no pun intended, uninteresting. The 0.15% rate on the savings account has driven me to utilize a separate online bank for my actual savings account to earn a competitive rate."

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

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Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

Wells Fargo customer reviews

CTA Wells Fargo has 51 reviews

Wells Fargo has 51 reviews

Dive into community reviews below and see what others think about Wells Fargo.

4.1 Star Icon
51 ratings
Score breakdown
5 stars
45%
4 stars
31%
3 stars
18%
2 stars
2%
1 star
4%
Score by category
Overall Rating 4.1 / 5
Competitiveness of APY 3.7 / 5
Amount of fees 3.8 / 5
Customer support 4.2 / 5
Website / Mobile app 4.4 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about Wells Fargo.
Search Icon
Caret Down Icon
Anonymous account holder
March 25, 2025
It's easy and convenient, and I can conduct business over the phone.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account No
Anonymous account holder
March 25, 2025
My experience has been pretty good. They have a good app and great customer service.
Score by category
Amount of fees 2 / 5
Competitiveness of APY 3 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
March 21, 2025
I think it is as easy to use as other banks' websites and apps. Nothing revolutionary, just a good functional interface.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 3 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
March 21, 2025
Overall had good experiences with the product and services. Can deposit checks from home.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 3 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
March 21, 2025
Deposits are made easy on the app
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 24, 2025
You couldn't ask for better customer service. I have been with Wells for 4 years and olny had to call customer service once. They had the problem fixed quick fast and in a hurry.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account No
Checking Account Yes
Anonymous account holder
February 24, 2025
Wells Fargo is great at being there if you need them they are reliable and supportive.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 22, 2025
I have no complaints. I have used in person, over the phone, and in app support. I like the ease of using Zelle to send and recieve money. I like the ease of using bill pay to pay my bills and having the bill pay accounts saved in the app to make monthly paying easier. I like that my Yes - Savings automatically drafts funds into itself monthly.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 3 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 22, 2025
I’ve had a great experience with them far as the perks and product experience with great costumer service and overall just professional
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 22, 2025
I do most of my banking on the app. I have reached out to customer service in-person & on the phone. It’s okay as far as satisfaction. No major complaints at this time other than I would prefer earning a higher interest rate.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes