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Synchrony Bank Review 2025

Updated January 2, 2025
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At a glance

Overview

Synchrony Bank is ideal for savers who are comfortable banking entirely online. Synchrony offers competitive rates on its savings products, and there are no minimum balance requirements. However, the bank doesn’t offer a checking account.

Highlights:

High APY Highly Rated App No Monthly Fees
4.1
Rating: 4.1 stars out of 5
Bankrate Score

CDs

Rating: 4.9 stars out of 5
4.9 /5

Savings

Rating: 4.5 stars out of 5
4.5 /5

MMA

Rating: 3.9 stars out of 5
3.9 /5
4.2
Rating: 4.2 stars out of 5
Customer Score
See all 51 consumer reviews Arrow Right Icon
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Bank logo
Member FDIC
Savings Account
3.60
%
APY
As of 5/20/2025
Rating: 4.4 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: It only takes about 5 minutes to open a fee-free account.
Bank logo
Member FDIC
Savings Account
4.10
%
APY
As of 5/20/2025
Rating: 4.6 stars out of 5
$5,000
Min. balance for APY
View offer Arrow Right Icon
Promoted offer: Get up to a $300 Cash Bonus. See site for details.
Bank logo
Member FDIC
Savings Account
3.75
%
APY
As of 5/20/2025
Rating: 4.2 stars out of 5
$0
Min. balance for APY
View offer Arrow Right Icon
Promoted offer:

Overall

Synchrony Bank is an online bank that issues credit cards and offers several products that pay competitive rates. But if you’re looking for a checking account at an online bank, you’ll want to consider other options such as Ally Bank or Capital One.

Pros

  • Checkmark Icon

    Synchrony consistently offers competitive rates on deposit products.

  • Checkmark Icon

    Synchrony doesn’t require minimum balances for its savings accounts, money market accounts and certificates of deposit (CDs).

  • Checkmark Icon

    Up to $5 in domestic ATM rebates are available per statement cycle.

Cons

  • Synchrony has no branches.

  • Checking accounts aren’t offered.

  • Synchrony Bank’s money market account doesn’t earn as high of a yield as its savings account.

Synchrony Bank banking products

Synchrony High Yield Savings Account

4.5
/5
Rating: 4.5 stars out of 5
SCORE BREAKDOWN
APY offering:
4.00%
Rating: 4 stars out of 5
4/5
Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Access to funds:
Great
Rating: 5 stars out of 5
5/5

Pros

  • Checkmark Icon

    The account offers a competitive yield.

  • Checkmark Icon

    There’s no minimum opening deposit or monthly service fee.

  • Checkmark Icon

    The account comes with an ATM card and reimburses $5 in out-of network ATM fees in the U.S. per month.

Cons

  • Some banks offer a higher APY on their savings accounts.

Rate history for Synchrony Bank's Savings account

See how rates for this account have changed over time. Interact with the trend lines to view APY by date.

Synchrony Bank
APY
National average APY

Display historical averages

Line chart with 2 lines.
The chart has 1 X axis displaying Time. Data ranges from 2024-05-01 04:00:00 to 2025-05-13 00:00:00.
The chart has 1 Y axis displaying values. Data ranges from 0.56 to 4.75.
End of interactive chart.
How do we get this data?

Synchrony CD

4.9
/5
Rating: 4.9 stars out of 5
SCORE BREAKDOWN
APY offering:
4.25%
Rating: 5 stars out of 5
5/5
Minimum deposit:
$0.00
Rating: 5 stars out of 5
5/5
Range of term lengths:
3 mos – 5 yrs
Rating: 5 stars out of 5
5/5
Early withdrawal penalty:
Good
Rating: 4 stars out of 5
4/5
Offer no-penalty or bump-up CDs:
Yes
Rating: 5 stars out of 5
5/5
Offer IRA CDs:
Yes
Rating: 5 stars out of 5
5/5

Pros

  • Checkmark Icon

    Most Synchrony Bank CDs pay competitive rates.

  • Checkmark Icon

    There is no minimum deposit or balance required.

  • Checkmark Icon

    The bank offers a variety of terms between three months and five years.

  • Checkmark Icon

    Bump-up, no-penalty and IRA CDs are available.

Cons

  • Only one term available for no-penalty and bump-up CDs.

Rate history for Synchrony Bank's CD accounts

See how rates for this account have changed over time. Select the CD term length from the dropdown and interact with the trend lines to view APY by date.

Synchrony Bank
APY
National average APY

Display historical averages

Line chart with 2 lines.
The chart has 1 X axis displaying Time. Data ranges from 2024-05-01 04:00:00 to 2025-05-01 04:00:00.
The chart has 1 Y axis displaying values. Data ranges from 0.25 to 1.45.
End of interactive chart.
Caret Down Icon
How do we get this data?

Synchrony Money Market Account

3.9
/5
Rating: 3.9 stars out of 5
SCORE BREAKDOWN
APY offering:
2.00%
Rating: 3 stars out of 5
3/5
Minimum balance for APY:
$0.00
Rating: 5 stars out of 5
5/5
Monthly service fee:
$0.00
Rating: 5 stars out of 5
5/5
Minimum balance to avoid fee:
$0.00
Rating: 5 stars out of 5
5/5
Check writing:
No
Rating: 3 stars out of 5
3/5
Debit/ATM access:
Good
Rating: 4 stars out of 5
4/5

Pros

  • Checkmark Icon

    An ATM card is available for customers with money market accounts.

  • Checkmark Icon

    The account has check-writing privileges.

  • Checkmark Icon

    Competitive APY.

  • Checkmark Icon

    There are no minimum opening deposit or balance requirements.

Cons

  • All tiers earn the same APY, so customers are not rewarded for putting more money in their Synchrony Bank Money Market account.

  • Some banks offer higher monthly ATM reimbursements with their money market accounts than the maximum of $5 Synchrony reimburses per month.

How Synchrony compares to other banks

Compare different account types offered by Synchrony Bank. Annual percentage yields (APYs) shown were updated between May 13, 2025 and May 19, 2025.

Selected bank
Synchrony Bank savings account
Synchrony Bank Logo
Member FDIC
Bankrate score
Rating: 4.5 stars out of 5
4.5
Most comparable
Capital One savings account
Capital One Logo
Member FDIC
Bankrate score
Rating: 4.4 stars out of 5
4.4
Read review
Search for or select a bank:
Caret Down Icon
EverBank savings account
EverBank logo
Member FDIC
Bankrate score
5.0
Read review
APY
4.00% 3.60% 4.30%
Minimum balance for APY
$0.00 $0.00 $0.00
Estimated earnings
$2,000 $1,800 $2,150
You’ll earn a competitive yield and can access your money at an ATM with the Synchrony Bank High Yield Savings Account. You’ll also have $5 worth of domestic ATM fees reimbursed per month and you won’t be charged a monthly service fee. Capital One’s 360 Performance Savings Account earns a competitive yield. It doesn’t require a minimum opening deposit and you won’t pay a monthly service fee with this account. Capital One is one of the few online banks that you can visit at a branch location to withdraw cash. The EverBank Performance℠ Savings account earns a competitive yield on all balances. The account comes without monthly fees or minimum balance requirements. There is also no minimum opening requirement, making the account highly accessible to everyone.
  • You can get up to $5 worth of ATM fees reimbursed with this account.
  • You’ll earn a competitive yield with Synchrony’s savings account.
  • There are no monthly service fees.
  • The bank pays a competitive yield on its 360 Performance Savings Account.
  • The Capital One 360 Performance Savings Account doesn’t have a monthly service fee.
  • You don’t need a minimum opening deposit.
  • You can deposit checks through mobile deposit with this account.
  • The Performance℠ Savings account offers a robust yield on all balances.
  • There are no monthly maintenance fees or minimum balance requirements.
  • Some banks pay a higher yield on their savings accounts.
  • All tiers have the same APY, so customers are not rewarded for depositing more money
  • Some banks offer a higher yield on their savings accounts.
  • The account doesn’t come with an ATM card, so banking for this account must be done online or through the bank’s mobile app.
APY offering:
4.00%
4/5
Minimum balance for APY:
$0.00
5/5
Monthly service fee:
$0.00
5/5
Minimum balance to avoid fee:
$0.00
5/5
Access to funds:
Great
5/5
APY offering:
3.60%
4/5
Minimum balance for APY:
$0.00
5/5
Monthly service fee:
$0.00
5/5
Minimum balance to avoid fee:
$0.00
5/5
Access to funds:
Good
4/5
APY offering:
4.30%
5/5
Minimum balance for APY:
$0.00
5/5
Monthly service fee:
$0.00
5/5
Minimum balance to avoid fee:
$0.00
5/5
Access to funds:
Great
5/5

Bank fees

Fee Charged?
Overdraft fee None
Non-sufficient funds fee None
Monthly maintenance fee None
Out-of-network ATM fee None
Excessive transaction fee None
Outgoing wire transfer $25

Customer experience

Customer support

Support hours. As an online-only bank, Synchrony Bank has no branches. Customers who need assistance can contact a representative via the mobile banking app, online chat service or phone. Customer support is available to the bank’s business account holders by phone Monday through Saturday from 8 a.m. to 12 a.m. ET and Sunday from 11 a.m. to 9 p.m. ET.

Low customer satisfaction. Synchrony Bank received the second lowest score in overall satisfaction among online-only banks for its savings accounts, according to J.D. Power’s 2024 Direct Banking Satisfaction Study.

Digital experience

Highly rated mobile app. Synchrony’s mobile app is highly rated on the Apple App and Google Play stores. Collectively, nearly 90,000 users have reviewed the app. “The desktop website is one of the cleanest, most intuitive platforms I’ve seen in awhile,” said a Bankrate staff member who uses Synchrony personally. “Each option provides plenty of instructions, FAQs and interactive options to toggle through ranging from how to deposit money to more specific prompts like a CD maturing and assessing how much I wanted to transfer, remove or keep the same.” 

That noted, Synchrony doesn’t show you how much interest you’ve earned across accounts. Thus, you’ll need to check year-to-date interest paid on each account and tally it up to see how much you’ve earned across accounts.

Caret Down Icon
Mobile app account opening landing page
Synchrony Bank mobile app accounts dashboard
Synchrony banking widgets for smartphone home screen

The above images were last updated on Feb. 19, 2024.

Bankrate staff insights

“My experience with Synchrony Bank has been nothing short of exceptional,” said a Bankrate staff member with a Synchrony account. “Most of the digital products I use in my day-to-day are ones I’ve vetted, tested its competitors and landed on a product that checks boxes that competitors didn’t.”

Disclosure: To enhance our product reviews, Bankrate employees often open accounts and provide feedback. They may have been compensated for their time and account maintenance, but this does not affect the integrity of their review.

Video overview: Saving for big purchases

Thumbnail title card, "Bankrate staff User diary"

All rates, features and offers shown in the media on this review were accurate at the time they were procured, but may have changed since recording. The content may also contain views and opinions that do not reflect those of Bankrate.


Synchrony Logo

We want to know what you think about Synchrony Bank

Do you have experience with Synchrony Bank? Let us know your thoughts.

Review methodology

With so many financial institutions to choose from, it can be hard to know who to trust. Bankrate’s ever-growing list of bank and credit union reviews is updated regularly. Our editorial team analyzes and reviews each institution across deposit products such as savings accounts, checking accounts, certificates of deposit (CDs) and money market accounts (MMAs). Banks are rated by important factors such as offered interest rates, fees, minimum balance requirements, access to funds and more.

We assign a score to each type of account and its features, weigh them carefully based on importance to account holders and determine an overall score. Read our full review methodology.

Synchrony Bank customer reviews

CTA Synchrony Bank has 51 reviews

Synchrony Bank has 51 reviews

Dive into community reviews below and see what others think about Synchrony Bank.

4.2 Star Icon
51 ratings
Score breakdown
5 stars
41%
4 stars
37%
3 stars
20%
2 stars
0%
1 star
2%
Score by category
Overall Rating 4.2 / 5
Competitiveness of APY 4.1 / 5
Amount of fees 4.2 / 5
Customer support 4 / 5
Website / Mobile app 4.2 / 5
Verified Badge Icon Bankrate methodology disclosure

In July 2024, Bankrate collaborated with a third-party vendor to survey 1,200 bank account holders nationwide. Bankrate and our vendor collected and summarized account holder responses to five rating questions on a 5-point scale as well as open-ended reviews of the banking experience. Responses are based on individual account holder product details, and therefore cannot be verified for accuracy. Reviewers received an incentive for their feedback. Their ratings are unedited and have not been reviewed or approved by the associated bank or credit union, nor do these responses reflect Bankrate's own expert review of these banking products.

Community Reviews

See what users like you are saying about Synchrony Bank.
Search Icon
Caret Down Icon
Anonymous account holder
March 22, 2025
I did not have great experiences with this bank. They charge a lot of extra money for fees and things of that nature. There are so many other, I'd say, better banks to bank with.
Score by category
Amount of fees 1 / 5
Competitiveness of APY 3 / 5
Customer support 3 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
March 22, 2025
The app has a very easy user user-friendly interface. Haven't been in touch with customer service that often to comment on that but when I did reach out, I was always taken care of.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
March 21, 2025
The website is slow to respond. App is great as for the customer service it could be better but it's fine.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 3 / 5
Website / Mobile app 2 / 5
Accounts held by this user
Certificate of Deposit (CD) Yes
Money Market Account (MMA) No
Savings Account No
Checking Account No
Anonymous account holder
March 7, 2025
I like that I get 4.00% APR but I don't like that it takes 5 to 7 days to put money into the account.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account No
Anonymous account holder
March 6, 2025
I love they way they treat me in all aspects.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 4 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) Yes
Money Market Account (MMA) No
Savings Account No
Checking Account Yes
Anonymous account holder
February 28, 2025
My overall experience with Synchrony Bank has been positive. They typically have the latest features and the most up-to-date website and/or mobile app. Fortunately, I have not had to have many interactions with their customer service team this far but all things considered, I have enjoyed my experience with Synchrony.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account No
Anonymous account holder
February 28, 2025
Good rates, good service.
Score by category
Amount of fees 4 / 5
Competitiveness of APY 4 / 5
Customer support 3 / 5
Website / Mobile app 4 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account No
Checking Account Yes
Anonymous account holder
February 28, 2025
I have had a great experience with Synchrony Bank. My accounts with them have never had any issues.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account Yes
Checking Account Yes
Anonymous account holder
February 28, 2025
It was hard to find a record of transactions.
Score by category
Amount of fees 3 / 5
Competitiveness of APY 3 / 5
Customer support 3 / 5
Website / Mobile app 3 / 5
Accounts held by this user
Certificate of Deposit (CD) No
Money Market Account (MMA) No
Savings Account No
Checking Account Yes
Anonymous account holder
February 28, 2025
Its customer service isn’t great either. Sometimes, I get really helpful representatives, and sometimes, it takes a long time to resolve an issue.
Score by category
Amount of fees 5 / 5
Competitiveness of APY 5 / 5
Customer support 5 / 5
Website / Mobile app 5 / 5
Accounts held by this user
Certificate of Deposit (CD) Yes
Money Market Account (MMA) No
Savings Account Yes
Checking Account No